More jobs:
Customer Service - Pharma
Job in
Florham Park, Morris County, New Jersey, 07932, USA
Listed on 2025-12-31
Listing for:
Collins Consulting
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Position:
Customer Service Representative (Pharma)
Location: Mettawa IL or Florham Park NJ (Hybrid: 4 days in-office, 1 day remote; after training, flexible schedule with 3 days in-office and 2 days remote)
Hours: 8:00am – 4:30pm
Requirements:
- Must be local to the client site
- Minimum 2 years of experience in customer service, specifically in pharma
- High school diploma or GED
- Proficiency in PC software such as MS Outlook, MS Excel, MS Word
- Experience with SAP S4 Hana is preferred but not required (training available)
Responsibilities:
Skills:
- Pharma customer service experience with a collaborative approach
- Effective time management and prioritization
- Analytical skills to objectively assess information and customer issues
- Patience, tact, empathy, and problem-solving skills
- Ability to work with complex computer applications and resources
Preferred
Skills:
- 3-5 years of customer service experience
- Ability to learn and follow detailed instructions
- Proven organizational skills for providing accurate information
Benefits:
- 401(k)
- Medical, Dental, and Vision Insurance
- Term Life Insurance
- Accidental Death and Dismemberment
- Long Term Disability
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