Senior Manager, Collaboration and Digital Experience

## Senior Manager, Collaboration and Digital Experience Apply locations:
USA, NJ, Florham Parktime type:
Full time posted on:
Posted Todayjob requisition :
JR13791

Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.

Our Business Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

Our Value Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world’s largest organizations to reimagine waste management for a smarter, more sustainable world.

All that we’re missing is you.  Apply today!
** About the role
** The Sr. Manager, Collaboration & Digital Experience leads our collaboration, digital experience, and AI enablement programs, and oversees the technical team running Unified Communications, telephony, and mobility, and directly manages and leads 1 to 2 team members. This person will drive how employees use Microsoft 365, Copilot, and other AI tools day to day, and set the direction for company devices and endpoints.

They'll also manage the team and vendors keeping our phones, conferencing, and mobile services running smoothly. The role requires some after-hours work and travel, and someone who's comfortable working with senior leaders across the business.# ## Collaboration & End-User Digital Experience (Primary)
* Own the collaboration strategy for Teams, SharePoint, and messaging, making sure employees can communicate, find files, and share knowledge without friction.
* Lead the migration off legacy file servers onto SharePoint - plan it, train users, and run adoption programs so the switch actually sticks.
* Set the direction for how employees experience our digital workplace, from onboarding through daily tools.
* Track adoption data and user feedback, and use it to keep improving the collaboration experience.## AI Capabilities & Automation (Primary)
* Build and own the AI and automation strategy for end users, including Copilot and workflow automation tools.
* Roll AI tools out across the company and make sure people actually adopt and use them.
* Put together training and communication plans that help AI adoption stick, and track whether it's working.
* Keep an eye on new AI and automation tools and bring recommendations for where they fit in our workplace.## End-User Device Strategy (Primary)
* Set the strategy for company devices - laptops, mobile, endpoints - including lifecycle planning and refresh cycles.
* Work with security and infrastructure on device provisioning, BYOD policy, and management standards.
* Manage device spend and vendor relationships alongside procurement.
* Help employees adopt new device capabilities through training and clear policy communication.## Unified Communications, Telephony & Mobility (Oversight)
* Set the overall direction for UC and telephony - VoIP, SIP trunking, Teams Direct Routing, Operator Connect, Cisco, Web Ex Calling, and contact center integrations - carried out by the technical team.
* Direct the team modernizing legacy POTS lines to “POTS in the Box.”
* Make sure the UC team has disaster recovery, high availability, and capacity planning covered for voice and conferencing.
* Oversee mobility operations - MDM/MAM, device lifecycle, and Telecom Expense Management - run by the technical team.
* Make sure UC platforms stay integrated with collaboration tools and identity/security services.## Governance, Compliance & Security
* Set governance, security, retention, and compliance policies across collaboration, digital experience, AI, UC, telephony, and mobility.
* Work with Information Security and Risk to stay compliant with HIPAA, GDPR, and SOX.## Team & Vendor Management
* Directly manage,…