Business Support, Facilities

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

This Facility Technolgoy Coordinator position serves as a vital operational link between property management, facility operations, technology services, and client services. As part of JLL's facility management team, you'll provide comprehensive support in managing day-to-day property operations, coordinating vendor services, delivering first-level IT support, and ensuring seamless facility and technology performance. Your role directly contributes to JLL's commitment to delivering exceptional workplace experiences by maintaining operational excellence, fostering strong client relationships, and supporting the tactical execution of facility management and technology coordination objectives.

This hands‑on position offers the opportunity to develop broad facility management and IT support expertise while making a tangible impact on daily operations.

Work collaboratively with property managers and the facility management team to execute routine property operations, including procurement of supplies and services. Manage and maintain facility management and technology service tasks assigned through the CMMS system or other communication channels, ensuring timely completion and appropriate follow‑up. Assist the facility management team with tactical planning initiatives and contribute to achieving team goals and objectives.

Provide onsite first‑level triage and support for technology‑related requests from client and partner employees. Assist in identifying and documenting IT service requests to the appropriate support groups for resolution. Monitor and follow up on escalated technology issues to ensure timely response and closure. Serve as a liaison between end users and centralized IT support teams to improve communication and issue resolution.

Coordinate the repair, replacement, and deployment of computer hardware and other related equipment. Troubleshoot common workstation, peripheral, and connectivity issues and facilitate escalation when necessary. Support the inventory management of technology assets, including tracking, storage, and distribution of equipment. Coordinate E‑waste collection, storage, and disposal in accordance with company policies and environmental standards.

Assist with new hire onboarding activities related to technology and workstation readiness. Coordinate computer setup, equipment deployment, and technology access support for new employees. Provide basic assistance to newly onboarded employees regarding hardware, software, and initial startup issues.

Support meetings, conference room reservations, and special events for clients and JLL while serving as a professional interface with visitors and guests. Serve as a backup point of contact for audiovisual support services. Assist with conference room technology, presentation equipment, video‑conferencing systems, and meeting support as needed. Coordinate with AV vendors and support teams to resolve technology issues impacting meetings and events.

Support routine…