Account Manager- SMB

Account Manager – SMB

Join to apply for the Account Manager–SMB role at Connecteam

Connecteam is a TLV‑based startup on a mission to change the work experience for 80% of the world’s deskless workforce.

We are looking for a driven and dynamic Account Manager to join our team. In this role, you will be responsible for identifying and executing opportunities to expand our existing customer base and increase revenue through upselling and cross‑selling. You will work independently and collaborate closely with our SDR and CSM teams to drive growth.

• Identify and execute upselling and cross‑selling opportunities with existing customers.
• Own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline.
• Become a product expert.
• Analyze customer data to identify expansion opportunities.
• Be the face of the company – known for outstanding customer service.
• Collaborate with SDR and CSM teams to ensure a seamless customer experience.
• Influence product decisions based on customer demands and needs.
• Manage multiple tasks and projects in a fast‑paced, high‑pressure environment.
• Take initiative, act independently and demonstrate ownership.

• One year of experience as an Account Manager/Account Executive at a SaaS company – MUST.
• Energetic, positive, and motivated – MUST.
• Strong customer‑relationship skills and ability to interact with individuals at all organizational levels.
• Ability for self‑learning and high independence.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high‑pressure and busy work environment.
• Working remotely from 9:00 AM to 6:00 PM, Monday‑Friday.

• Medical coverage.
• Insurance plan.
• Paid time off for vacation and sick days.
• 401(k) retirement plan.

140‑160K

Remote within Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.

At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between receiving your CV until you (hopefully) sign with us super short, communicative, and transparent.