Receptionist - Franchise

Receptionist - Franchise Location

The Receptionist - Franchise Location role at H&R Block is an exciting opportunity to be the first point of contact for customers and help them make confident, informed decisions about their lives, careers, and money. You will build client relationships that strengthen each year.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suit tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail