Senior Professional Business Analyst

Be part of a team that unleashes the power of leading‑edge technologies to help improve the health and well‑being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance.

We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

As a Senior Professional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well‑being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.

• Plans, designs and recommends business processes to improve and support business activities.
• Analyzes and documents client's business requirements and processes and communicates these requirements by constructing conceptual data and process models, including data dictionaries and volume estimates from organization.
• Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated into the system design. Assists in analyzing testing results throughout the project.
• Provides input into developing and modifying systems to meet client needs and develops business specifications to support these modifications.
• Facilitates meetings with clients to gather and document requirements and explore potential solutions.
• Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project.
• Assists in analyzing testing results in all phases.
• Provides time estimates for project related tasks.
• Assists with developing the methods and procedures required to identify whether current business goals and objectives meet organizational needs.
• Distributes work and guides other team members. Coordinates business analyst tasks on information technology projects and provides project team member guidance and support. May plan, allocate and monitor the work of other business analysts.
• Works independently to drive a project and is a Subject Matter Expert on sub‑system.

Experience & Education

• Minimum6 years of Business Analysis experience, or a Bachelor’s degree with equivalent combination of education and relevant experience.
• At least 3 years of healthcare industry experience, preferably in Medicaid or Medicare.

Requirements Engineering & Analysis

• Skilled in requirements elicitation through stakeholder interviews.
• Experienced in requirements determination using structured techniques for documentation, analysis, evaluation, and validation.
• Adept at decomposing high-level information into detailed technical requirements.
• Abstracting low-level information into business-relevant insights.
• Distinguishing between stakeholder requests vs. actual needs.
• Differentiating requirements from solutions.
• Classifying and prioritizing requirements by value and feasibility.
• Applying object-oriented analysis with UML modeling techniques.

Process Modeling & Optimization

• Proficient in business process modeling for both current‑state and future‑state workflows.
• Identifies transformation opportunities and process gaps.

Scope Management & Change Control

• Skilled in defining and managing scope and client expectations.
• Experienced in requirements traceability and change management processes.
• Identifies and proactively mitigates risks throughout project lifecycle.
• Applies creative thinking to address complex business and technical challenges.
• Conducts ambiguity analysis to ensure consistent understanding across users, designers, and testers.
• Demonstrates…