Business Process Specialist, Surety

Employer Industry: Insurance Brokerage

• Salary up to $108,500
• Performance-based incentives available
• Generous time off, including personal and volunteering days
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

• Collaborate with the Business Process Leader to design and implement standardized workflows across the National AMS team
• Define requirements and develop best-in-class business processes, workflows, and data standards
• Document and maintain procedures and business process artifacts for training and reference
• Support configuration of the agency management system (AMS) and design reporting outputs
• Lead training efforts to ensure successful implementation of new processes

• Minimum 3-5 years of experience in the designated line of business
• Understanding of the insurance brokerage business
• Proven critical thinking, analytical, and problem-solving skills
• Experience in refining the efficiency, quality, and effectiveness of workflows and procedures
• Ability to work collaboratively with cross-functional teams and leaders

• Experience working with an agency management system
• Demonstrated ability to challenge the status quo and make business process improvement recommendations
• Commitment to achieving sustainable results and a bias for action

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.