Motorist Services Specialist

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Requisition No:857520

Agency:
Highway Safety and Motor Vehicle

Working Title:

MOTORIST SERVICES SPECIALIST -

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

The Motorist Services Specialist is responsible for working with and supporting the Tax Collector Support and Compliance and Audit Units of the Bureau of Motorist Support Services. This position maintains databases, electron) c and manual files and records for tax collector offices; while providing support to the Program Manager, Operations Services Manager and Compliance and Audit Unit personnel. The position is also responsible for preparing purchasing documents and processing payments, reconciling and processing invoices, supporting internal and team websites, preparing shipping requests, tracking and processing confidential and fingerprint files for the work unit, updating logs, tracking systems and ordering supplies.

• Knowledge of the principles and techniques of effective, professional communication, both verbal and written.
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.
• Ability to maintain electronic and paper filing systems.
• Ability to track inventory and compile reports.
• Knowledge and ability to effectively use Microsoft Word, Outlook and Excel.
• Ability to work with and maintain confidential information.
• Ability to communicate effectively and professionally with internal and external customers.
• Ability to establish and maintain effective and professional working relationships with others.

Preference will be given to candidates with the following:

• Preparing written correspondence, memos and/or emails; proofreading and/or verifying documents.
• Using Microsoft Word, Outlook and Excel.

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to…