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Senior Customer Service Lead - Training & Order Ops
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2025-12-31
Listing for:
Lincare Holdings
Apprenticeship/Internship
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management.
Job Responsibilities- Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
- Actively participates in the training of all Customer Service personnel including new hires
- Monitors the flow of orders to and from the Customer Service Department
- Deletes, correct, or re-enters patient orders as deemed necessary
- Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
Position Requirements
10+ Years
work experience
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