Receptionist, Customer Service​/HelpDesk

Receptionist

Join Spaces. offices | co-working | meeting rooms as a Community Associate, working closely with customers across varied industries to build and maintain a welcoming community within our centers while managing all administrative and support needs.

• Arrive before center opening to prepare work spaces and ensure everything is ready for customers.
• Answer incoming calls, handle Wi‑Fi changes, package inquiries, and assist with meeting room setups.
• Perform routine customer tasks such as printing, invoicing, and ticket creation in the service portal.
• Coordinate with the Community Manager to plan and promote events, create e‑invitations, print posters, and manage noticeboards.
• Guide groups to suitable venues, maintain a clean and orderly environment, and ensure a positive customer experience throughout the day.
• Proactively communicate with customers, sending follow‑up emails and updating them on pending requests.

• At least 1 year of customer service experience.
• Excellent communication skills and the ability to build strong professional relationships.
• Ownership of problem resolution and a proactive approach to service.
• Positive, enthusiastic, and adaptable to fast‑changing situations.
• Proficiency in MS Office and basic IT equipment.
• Legally eligible to work in the U.S. and at least 18 years old.

• Competitive total compensation package.
• Work‑life balance—no standard nights or weekends.
• Generous paid time off (sick and vacation).
• 11 paid company holidays per year in addition to accrued PTO.
• 401(k) program with company match.
• Comprehensive health care for full‑time employees and plan options for part‑timers.
• Quarterly bonus plan plus an hourly rate of $17.51.
• A bright, inspiring, and professional work environment (business casual attire required).
• Training and development opportunities to support career growth.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.

Fort Walton Beach, FL | $40,000.00‑$55,000.00 | Full‑time | Entry level | Administrative