Guest Service

Do you enjoy working with people, love a well-kept atmosphere and are extremely friendly when dealing with guests? Then we should get to know each other.

Join our team as Guest Service Employee (m/f/d)!

We offer you a varied task in a committed team with numerous internal development opportunities.

• Active sale of services and vouchers as well as our offer packages in the areas of health, spa and well-being
• Personal advice to guests about our services on site and by telephone
• Scheduling of services for our guests
• processing of bookings including invoicing
• Providing information and advice in the tourist information office, accommodation booking
• Cooperation with local partners/accommodations
• cash management and cash closing

• Vocational training in the tourism or commercial sector/Professional experience in sales or distribution as well as in direct customer contact
• good knowledge of all MS Office applications
• in-depth knowledge of travel law
• Responsible working methods, discretion and tact
• High level of service and guest orientation
• Well-groomed appearance
• High motivation and communication skills
• Positive attitude and team spirit
• They are willing to work according to a schedule, including weekends and holidays.

• Sunday and public holiday surcharges
• €50 a month tax-free as a voucher for shopping or refueling
• Holiday and Christmas bonus
• free parking during working hours
• extensive employee benefits

The position is suitable for both full-time and part-time employment.