HVAC Experienced Customer Service Representative/Dispatcher
Listed on 2026-10-02
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Are you a customer service professional with HVAC industry experience? Do you thrive in a fast-paced environment where your organizational and communication skills make a real impact? "Uplifting Air" is looking for a reliable and detail-oriented Customer Service Representative / Dispatcher to join our growing team!
What You'll Do:Answer inbound calls, schedule service appointments, and dispatch HVAC technicians efficiently
Communicate with customers, technicians, and management to ensure timely service delivery
Manage daily schedules and job assignments using dispatch software
Input and track job information, payments, and work orders in Field Edge and Quick Books
Provide outstanding customer service with a professional and friendly attitude
Assist with administrative duties, invoicing, and follow-up communication as needed
What We're Looking For:2+ years of experience in customer service or dispatching within the HVAC or home services industry
Strong working knowledge of Field Edge and Quick Books (preferred)
Excellent communication and problem-solving skills
Ability to prioritize and multitask in a dynamic environment
A team player with a positive attitude and high attention to detail
Why Join Uplifting Air?Competitive pay based on experience
Supportive and professional team environment
Opportunities for growth and advancement
Be a part of a company that values integrity, quality service, and uplifting others—literally and figuratively!
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