Service Receptionist

Village Cadillac Toyota, the largest volume dealer in Citrus County, is proudly part of the Dimmitt Automotive Group—celebrating 'A Century on the Road' with a legacy spanning four generations and 100 years of excellence.

The Service Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner for the Service Department, and the Sales Department as scheduled. As the initial point of contact, the Receptionist represents the Dimmitt servant heart culture by being a pro-active listener and information source who knows all points-of-contact for every department within the company to promptly assist guests and callers.

In addition, the Receptionist performs administrative duties and operates a multi-line phone system for call routing.

• Greets all guests in a warm, sincere, and helpful manner
• Directs guests to the appropriate department or point-of-contact
• Manages inbound phone inquiries and routes calls accordingly
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative/clerical assistance as needed
• BDC service calls
• Performs other duties as assigned

• High school diploma or GED required; some post high school education or training preferred
• 1-2 years of relevant experience preferred
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organizational and time management skills
• Excellent telephone skills
• Strong computer and internet skills, including Microsoft Office suite

Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes:

Subsidized Health Insurance
with eligibility the first of the month following 60 days of service

Company funded Group Term Life and matching AD&D in the amount of $5,000.00

PTO
available with cashout option after the completion of 1 year of service

Paid holidays
after the completion of 90 days of service

401(K)eligibility after the completion of 60 days of service. A company match is provided up to 3% of the associate’s contribution. Participants must be 21 years of age or older.

o 10% vested after the completion of 1 year of service

o 100% vested after the completion of 2 years of service

Company funded Employee Assistance Program
offering 6 counseling sessions per year for the associate, spouse, and dependent children

Employee Discount Program
to include sales and service