Front Office - Part Time - Sandalfoot

We are Gulf Coast Property Management (GCPM) and we assist property owners and investors with the business of renting their rental homes. We bridge the gap between property owners, residents, and guests by providing professional marketing, leasing, and management services on their behalf. We are passionate about what we do and about expanding our customer base. Gulf Coast Association Management (GCAM) is our community association management division that focuses on the management of community association in Florida that fall under Fl Statute 718/720.

Part-Time, Thursday, Friday & Saturday

9:00am – 5:00pm

Hourly Range: $20 - $25

You are the smiling face our clients and customers see in person and hear on the phone.

You are the Fixer, the Peacemaker, the Master Crafter of Reservations, Customer Service, Work Order Coordination, Sales, and All things Admin.

And just like we have the Superpower to Manage Properties, you have the Superpower to Manage your Career Choice.

You will be trained in our processes and procedures utilizing your knowledge, skills, abilities, education, and passion for providing the ultimate customer service experience. You will be able to bring to the table your career-minded goals, with a can-do attitude, a willingness to go the extra mile and a "Mac Gyver" mind set.

The right person to sit in this seat will be a leader, self-motivated, detail-oriented, tech savvy, organized, results orientated, and have the tenacity of Wile

E. Coyote in a desert with no water, an Acme Sling Shot, 1 large bolder, and an eye on his prize.

We are a small team, and we need people who possess the drive to help us succeed and grow. This is a FAST-paced industry and self-direction is critical.

Based on Sanibel Island, on property at Sandal foot Resort, you will be responsible for providing expert guidance, high level service, and oversight to our vacationing guests. The right person will play a pivotal role in providing a local presence, processing and managing Vacation Rental Reservations, submitting work orders, and performing inspections, as needed, in our rentals. Additional responsibilities will include coordinating various tasks and responsibilities with property managers, maintenance staff, inspectors and owners as needed.

Sandal foot is one of Sanibel Island’s most well-known beachfront condominium resorts… a property with a strong history, a loyal ownership base, and a clear path forward as the island continues its recovery and growth.

This is an opportunity to step into a highly visible, on-site position at a true resort environment… where association management, guest experience, and operational execution all intersect.

• Respond promptly and professionally to reservation inquiries via phone, email, and in-person
• Work with guests to confirm their reservations
• Coordinate availability, rates, and special requests with property managers to ensure accurate bookings.

• Provide Exceptional Customer Service to guests by addressing inquiries, concerns, and special requests promptly and courteously.
• Assist quests with pre-arrival preparations, including providing directions, check-in instructions, and recommendations for local attractions, and amenities.
• Promptly open and follow up on work orders for guests that walk into the office with issues.
• Handle guest feedback and complaints professionally, aiming to resolve issues promptly and satisfactorily.

• Maintain clear and effective communication with property managers, cleaning staff, maintenance personnel, and other relevant…