Dental Treatment Coordinator

Location: Polk City, FL

Employment Category: Full-Time

Schedule: Monday - Friday, 7:45 AM - 5:00 PM (

Note:

The office is closed on Fridays, but the Treatment Plan Coordinator may occasionally be needed on Fridays to work AR, follow up with patients, and organize the schedule for the following week as needed.)

Compensation: $22.00 - $26.00 per hour

At Kreative Dental Care
, we take pride in treating every patient like family, offering friendly, high-quality dental care in a welcoming, small-town-feel environment. We are seeking a proactive and detail-oriented Treatment Plan Coordinator to join our close-knit, collaborative team.

In this role, you will work closely with our clinical and front-office teams to ensure exceptional patient care, smooth operations, and clear financial communication. Our ideal candidate is comfortable discussing finances, confident presenting treatment plans, and eager to help patients achieve their healthiest smiles.

• Treatment Presentation: Confidently present comprehensive dental treatment plans to patients, explaining clinical recommendations and addressing any questions.

• Financial Discussions: Comfortably discuss financial arrangements, payment options, and fee structures with patients while collecting co-pays and managing financial records.

• Accounts Receivable (AR) & Insurance: Actively manage accounts receivable, follow up on outstanding balances, and handle insurance claims and pre-authorizations.

• Schedule Management: Help coordinate and maintain an optimized schedule, ensuring efficient patient flow across clinical and front-office operations. (Includes occasional Friday administrative/AR work as needed).

• Administrative Support: Assist with front desk duties, patient communications, and maintaining accurate office and patient records.

• Experience: Front desk and dental office experience required (minimum 1 year in treatment or financial coordination preferred).

• Financial & Technical Literacy: Ability to read and interpret a patient ledger and navigate dental software efficiently.

• Communication: Exceptional interpersonal skills with a strong, welcoming customer service focus. Must be entirely comfortable talking about money and payment options.

• Language: Bilingual skills are strongly preferred!

• Detail Orientation: Excellent multitasking abilities with a sharp eye for accuracy in financial administration and record-keeping.

• Competitive Pay: $22.00 - $26.00 / hour commensurate with experience

• Medical and vision benefits

• 401(k) retirement plan

• Paid holidays and accrued PTO

• Life insurance coverage