Public Services Assistant

Public Services Assistant

Join to apply for the Public Services Assistant role at Keyano College.

Part-time Public Services Assistant in a term role. Reporting to the Director of Academic Experience, the Public Services Assistant supports all aspects of library services. This 18‑month term position will end on or before June 30, 2027.

Note:

this is not a remote or hybrid work opportunity; you will be required to work on campus and relocate to Fort McMurray, AB.

Keyano College is a comprehensive post‑secondary educational institution located in Fort McMurray, nested in the Regional Municipality of Wood Buffalo on traditional Treaty 8 territory. We are a strategic community partner that meets both the training and talent upgrading needs of industry, as well as the personal enrichment and cultural needs of the Wood Buffalo community. We take pride in offering a safe work and study environment that embraces Equity, Diversity, Inclusion and Belonging.

Our students and customers come from all walks of life and so do we. That is why we are committed to hiring great people from a variety of backgrounds because it makes our employee community stronger.

• Creating bulletin boards and physical and digital displays to promote library collections
• Regularly liaise with other college departments to disseminate library information to the broader community
• Support orientation and outreach activities, as required
• Support library programming to promote collection and increase item circulation, as required
• Provide respectful, knowledgeable, and friendly customer service to all library users
• Provide circulation and basic reference assistance to students, employees, and community patrons
• Assist users with basic technology queries
• Perform library opening and closing procedures
• Adhere to relevant legislation, including Alberta’s privacy and access to information legislation, POPA/ATIA, and the Canadian Copyright Act
• Instruct and assist library users on how to use library catalogue, databases, and Springshare applications, including study room booking and librarian appointment booking
• Provide support for the Library’s shipping and receiving of all materials within World Share’s interlibrary loan system, as required
• Process library acquisitions
• Provide collection and catalogue maintenance (e.g., weeding and inventory projects), as required
• Coordinate the Library’s Reserves collection
• Monitor online reference chat services, general library email account, and main library phone line
• Collaborate and participate in special projects, as required

• A Library Technician diploma or a two‑year college diploma in a relevant field
• Minimum 6 months of related library experience, new graduates encouraged to apply
• Knowledge and experience in navigating a variety of library databases and online resources (e.g., OCLC’s World Share Management Services)
• Working knowledge of current computer software and programs, including Microsoft 365, Teams, and Canva
• Demonstrates advanced interpersonal and communication skills
• Commitment to Equity, Diversity, Inclusion, and Belonging, and user‑centered practices

Please note, if your education was received internationally, we will require you to provide an international education assessment (ECA) through IQAS, WES, or one of the other IRCC approved, nationally designated organizations upon hire.

• Compensation is $6 060.50 per month as per the CUPE TS6 collective agreement
• Employer‑paid comprehensive health and dental benefits, including a health spending account
• This position qualifies for additional payment of the Northern Living Allowance of $1 040.00 per month (this allowance is reviewed annually and is subject to budget approval)
• Generous vacation entitlement
• Paid holidays between Christmas and New Years
• Life insurance
• Paid sick days

• Employee Service and Academic Achievement recognition
• Greatly discounted employee membership to the Syncrude Sports and Wellness Centre (our well‑known gym and recreational facility)
• Tuition waiver for all employees and dependents to take courses at Keyano College to support your thirst for learning
• Employee discounts for the Keyano Theatre and the Keynotes Bookstore

We would like to thank all applicants in advance for submitting their résumés and considering Keyano College as their employer of choice. Please note, only those candidates chosen to continue through the selection process will be contacted.