Instructional Systems Designer

Location: Hurlburt Field

Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc.

5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for an Instructional Systems Designer (ISD) for operational military education to support the Air Force Special Operations Command (AFSOC) at the USAF Special Operations School (USAFSOS) school.

This position requires a systems thinker who is committed to continuous improvement, motivated, and dependable. The Instructional Systems Designer (ISD) is responsible for the analysis, design, development, implementation, and evaluation of instructional materials and programs in support of the USAFSOS mission. The ISD will consult with subject matter experts (SMEs), leverage adult learning principles, and apply a range of instructional design methodologies to create engaging and effective online and face-to-face learning experiences.

This position supports continuous improvement through data-driven evaluation and refinement of instructional content and delivery. This position is onsite at Hurlburt Field, FL. Responsibilities include, but are not limited to the duties listed below:
Develop, manage, and maintain courseware throughout its lifecycle in accordance with 19 SOS/492 SOTRSS/USAFSOS Squadron OIs, DAFH 36-2675, AFH 36-2647, and AFSOCI 36-2602 to meet operational and training unit needs. Develop lesson content on SIPR and NIPR in HTML5 using approved, government-provided authoring tools, word-processing software, and PDF products. Conduct Training Needs Assessments in the approved format, including subject-matter analysis;

identification of behavioral outcomes; clarification of instructional problems; establishment of goals and objectives; and assessment of the learning environment and learners’ existing knowledge, skills, and abilities. Identify, develop, and evaluate instructional strategies aligned with intended behavioral outcomes, and design learning objectives, assessment instruments, quizzes, end-of-course exams, and meaningful course interactions. Create and design course content using eLearning authoring tools and assist with the design of the training user interface.

Integrate graphics, video, audio, and animation into courseware, and recommend opportunities to incorporate virtual reality into select lessons. Support course owners in conducting small-group tryouts, collecting feedback, and incorporating findings into subsequent course drafts. Conduct and document formative evaluations during each stage of the ADDIE process and create summative evaluation documents with domain-specific, criterion-referenced items to collect user feedback. Provide instructors with training and guidance on curriculum, learning outcomes, delivery methods, and submission of Training Course Plans.

Prepare learners to use new software and hardware tools. Assist with developing, updating, and validating the Master Training Task List to ensure pertinent tasks support training objectives. Assist with developing, updating, and validating Syllabi of Instruction, including Course Lesson Maps, front matter, lesson descriptions, and…