Operations Support Coordinator

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Miller Works is looking to fill an Operations Support Coordinator position in Tallahassee, FL. Miller Works is a commercial plumbing and mechanical contractor built on quality, innovation, and dependable workmanship. Our team takes pride in delivering projects safely, correctly and ontime - the Miller Works "Built to Build" promise.

The Operations Support Coordinator is responsible for coordinating and managing company vehicles, tools, and equipment to support efficient field operations. This position oversees maintenance scheduling, inspections, purchasing, inventory, recordkeeping, and vendor coordination to ensure company resources are properly maintained and available when needed. The role also supports field operations through employee observations, coaching, equipment training, and accountability while working closely with management, Human Resources, and field personnel to promote safety, efficiency, and compliance with company expectations.

• Promote and demonstrate Miller Works’ Core Values of Dependability, Integrity, Hard Work, and Positive Attitude.
• Conduct objective field observations to verify compliance with established job expectations, company procedures, equipment requirements, safety rules, and assigned responsibilities.
• Document observed performance, conduct, equipment, or operational concerns using specific, job‑related facts and communicate findings promptly to the appropriate manager.
• Provide timely coaching and clarification of established expectations within the authority of the position and coordinate formal corrective action with the Special Operations Manager and Human Resources when appropriate.
• Apply company procedures and expectations consistently and objectively.
• Assist qualified company trainers with practical instruction and familiarization on excavating and other assigned equipment, including pre‑use inspections, safe operation, basic care, and reporting of defects.
• Verify that employees operate equipment only when properly trained, authorized, and assigned, and promptly report unsafe operation or conditions.
• Support field leaders with routine operational needs involving company vehicles, tools, and equipment.

• Schedule and coordinate preventive maintenance, oil changes, tire service, repairs, recalls, and other required service for company vehicles.
• Coordinate vehicle drop‑off, pickup, temporary replacement, and return to service to minimize operational downtime.
• Coordinate Verizon Connect installations, replacements, troubleshooting, and related vendor service.
• Manage vehicle registrations, renewals, tags, insurance documentation, and other required fleet records.
• Maintain accurate records of vehicle assignments, drivers, mileage, maintenance history, repairs, costs, and vehicles currently out of service.
• Conduct routine vehicle condition inspections, document damage, cleanliness, maintenance or safety concerns, and follow up with assigned employees as appropriate.
• Coordinate new vehicle setup, assignment, transfer, and removal from service.
• Identify recurring vehicle issues, excessive repair costs, misuse, or unsafe conditions and elevate significant concerns to management.

• Purchase approved tools and related items and compare vendor pricing, availability, warranties, and other relevant considerations when appropriate.
• Maintain an organized inventory of standard tools and commonly issued items.
• Assemble and distribute standardized employee tool kits, including preparing required kits for new employees prior to their start date.
• Maintain accurate records of tools and tool kits assigned to…