Student Financial Specialist, Loans

Job Title:

Student Financial Specialist, Loans

Location:

Tallahassee, FL

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Department:
Office of Financial Aid

The Office of Financial Aid is a unit within the Division of Enrollment Management, which is comprised of four distinct units:
Office of Admissions, Office of the University Registrar, Office of Financial Aid, and Technology Operations. Enrollment Management’s integrated services provide distinctive support throughout the student's development and progression in their academic experience – from recruitment through commencement. Through collaboration, communication, and commitment, all units within Enrollment Management achieve the highest level of student-centered service to current and prospective students and families and to campus partners across the University.

Position is responsible for coordinating, analyzing, evaluating, verifying, and awarding financial aid specific to loan aggregates, discharge loans, bankruptcy, and financial literacy in accordance with federal, state, and university policies.

Coordinates the daily functions of loan aggregates, discharge loans, bankruptcy, and financial literacy. Acts as liaison between federal government processors to resolve issues in their area. Counsels applicants, students, their agents, and departmental representatives in matters concerning individual student aid eligibility; the process and timeline for creating packages; various aid types and eligibility; and process and timeline for disbursement and financial literacy.

Interprets financial aid rules and policies from internal and external sources. Initiates action(s) to resolve student issues. Knowledgeable in the areas of private educational loans, federal direct loan, and federal PLUS/PLUG loans as it impacts and relates to loan aggregates, discharge loans, bankruptcy, and financial literacy. Provides backup support to Federal Work processing during high volumes.

Authorizes the processing of disbursements and audit awards of all direct student loans, PLUS loans, private educational loans as well as other financial aid in accordance with the established university methodology and state and federal regulations. Analyzes student financial aid data and verifies manual and systematic disbursement of awards. Interpreting financial aid rules and policies from internal and external sources.

Conducts statistical research on loan aggregate limits for undergraduate and graduate students. Counsels and advises students on financial literacy and student loan repayment. Trained in and responsible for advising military/veteran students regarding Federal and/or private student loan programs to ensure all Federal Title IV aid requirements are met.

Responsible for developing and implementing internal audit procedures as it applies to the workflow process specific to loan aggregates, discharge loans, bankruptcy, and financial literacy to ensure federal, state, and university compliance. Analyze financial aid to validate and confirm accuracy of all reports as it pertains to programs and processes.

Recommends and formulates policies and procedures to effectively administer financial aid related to federal and private student loans. Assists with coordinating student financial programs and other sections during peak times to support the goals of the Office of Financial Aid.

Bachelor's degree and two years of experience; or a high school diploma/equivalent and six years of experience. (

Note:

a combination of post high school education and experience equal to six years.)

• Bachelor's degree in an appropriate area of specialization and two years of experience related to the responsibilities of the job are preferred.
• We seek enthusiastic candidates who are detail-oriented, and possess a strong sense of initiative.
• Candidates should have excellent computer, verbal, and written communication skills.
• Candidates should have the ability to review, analyze, formulate, and organize data and information and follow through on assignments.
• Applicants should be able to establish and maintain effective working relationships,…