Public Safety Communications Operator

Public Safety Communications Operator (Full-Time)

Join to apply for the Public Safety Communications Operator (Full-Time) role at City of Tallahassee
. This role is crucial in managing emergency and non‑emergency communications for the city's public safety agencies.

$18.69/hr - $50.74/hr

The Consolidated Dispatch Agency (CDA) is a joint intergovernmental agency that delivers around‑the‑clock emergency communications and dispatch services for the City of Tallahassee and Leon County. As the first point of contact in emergency situations, the CDA supports response efforts for the following agencies:

• Tallahassee Police Department
• Leon County Sheriff's Office
• Tallahassee Fire Department
• Leon County EMS

Every call we answer helps ensure the safety of our community through fast, accurate, and professional communication.

Important Step Before You Apply:
Before submitting your application, you must first download and complete the Personal History Questionnaire linked below. Upload the completed questionnaire as your resume when applying. Applications without the completed questionnaire attached will not be considered.

Looking for a career where every second counts? Join our Communications Dispatch team as a Public Safety Communications Officer and be the critical link between the public and emergency responders.

• Answer and process emergency and non‑emergency calls using multi‑line phone and radio systems.
• Accurately document and relay information through computer‑aided dispatch (CAD) software.
• Follow established procedures and federal, state, and local guidelines.
• Stay calm, clear, and effective in high‑pressure, fast‑changing situations.

• Required to earn the State of Florida Public Safety Telecommunications Certification within 6 months of hire.
• As part of the application process, you’ll be required to successfully complete:
  • Criminal history review
  • Medical and drug screenings
  • Psychological evaluation
  • CVSA (Computer Voice Stress Analysis)
  • Dispatching skills assessment

• Work a fixed 12‑hour shift: 6:00 AM‑6:00 PM or 6:00 PM‑6:00 AM.
• Cover every other weekend as part of your rotation.
• Be ready to report during emergency events when the community needs you most.

• Someone who thrives in a high‑pressure environment.
• A steady problem‑solver who adapts quickly.
• A strong communicator who can learn new systems with ease.
• A team player who supports and collaborates with others.
• A professional who manages sensitive information responsibly.
• An individual ready for the challenges of an emotionally demanding role.
• A compassionate presence for community members in crisis.

If so, you may be a great fit for the CDA team. Apply today!

$18.69 to $50.74 per hour. Hiring rate generally will not exceed $22.75 per hour.

At CDA, we don't just offer jobs, we invest in your future. Our full‑time team members enjoy a robust benefits package that supports your career, health, and life outside of work.

• Generous Paid Time Off: vacation, sick, parental, and catastrophic leave.
• Retirement Security: both a defined benefit pension and a contribution plan.
• Paid Holidays: time to relax and recharge with family and friends.
• Comprehensive Health Coverage: medical, dental, and vision plans.
• Extra Protection: life insurance, critical illness, and legal coverage.
• Wellness Programs: access to resources that support your physical, mental, and emotional well‑being.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care