Compliance Officer, Government

Agency Interview Type:
Either Webcam Interview or In Person

Engagement Type: Contract

NOTE
:
Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.

FL-DBPR-CTMH-Compliance Officer

Complete

Description:

FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer

Position:
Pay Rate: $38.14hr / Vendor Rate: $49.58hr

WORK ENVIRONMENT:
Professional office, business casual, cubicle

• ** Contact constituents/complainants to discuss the details of the complaints that are filed.
• ** Read state statute and compare with complaints to analyze the issue.
• ** Communicating with the public, so good customer service skills are a MUST.
• ** Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
• ** Provide any resources or referrals, as appropriate.
• ** Send a written correspondence to the complainant once approved by the supervisor.
• ** Close the case out by adding the appropriate codes/activities/statues in Versa.
• ** Document the actions in the OnBase system.

• ** Communicate verbally and in writing appropriately
• ** Read and interrupt Florida statutes
• ** Previous experience working with the public in a professional work environment
• ** Exceptional organizational skills
• ** Commit to the project time line