Bilingual Analyst, Case Management - Field - Manatee County, Ruskin, Apollo or Sun FL

Position Summary

Candidate must be located in Manatee County, Ruskin, Apollo Beach or Sun City.

This role will require 50-75% travel for face‑to‑face visits with members in above areas. Schedule is Monday‑Friday, standard business hours.

We are seeking a self‑motivated, energetic, detail oriented, highly organized, tech‑savvy Case Management Coordinator to join our team. The coordinator will effectively manage a caseload that includes supportive and medically complex members.

The coordinator will utilize critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources. They will conduct comprehensive evaluation of members using care management tools and information/data review.

They will coordinate and implement assigned care plan activities and monitor care plan progress, conduct multidisciplinary reviews to achieve optimal outcomes, identify and escalate quality of care issues through established channels, and utilize negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs.

The coordinator will also utilize influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum health.

• Bi‑lingual in English & Spanish required
• 1+ year of experience in behavioral health or a long‑term care setting
• Must reside in Manatee County, Florida;
  Ruskin, Apollo Beach or Sun City
• Willing and able to travel 50–75% of their time to meet members face‑to‑face in Tampa or surrounding areas

• Ability to multitask, prioritize and effectively adapt to a fast‑paced, changing environment
• Effective communication skills, both verbal and written
• Managed Care experience
• Computer proficiency in Microsoft Word, Excel, and Outlook required
• Case management and discharge planning experience

• Bachelor's Degree required. Degree in Social Work, Behavioral Health, or Human Services field of study preferred
• Master's degree preferred

40

Full time

The typical pay range for this role is: $21.10 – $36.78

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  .
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 12/22/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.