Patient Billing Advocates, Medicaid Coordinators & Medicare Coordinators

Department Patient Financial Services

“Working and Living in Paradise”

Come join us in beautiful Sarasota, Florida as part of our Patient Financial Services team for Sarasota Memorial Healthcare System. Sarasota is the home one of America’s #1 beaches. Located minutes from the beautiful sandy beaches of Florida’s West Coast, our Magnet hospital is continuing to grow and expand! Sarasota Memorial Health Care System is a community‑owned regional medical center and leading acute care hospital and named by U.S. News & World Report as one of “America’s Best Hospitals;”

ranking above all other Florida institutions in several specialties. These awards combined with our supportive team environment help to ensure your success. At Sarasota Memorial Hospital, you will be a part of a diverse environment where all people are valued and respected. At Sarasota Memorial’s Patient Financial Services Department, you are an individual whose efforts breathe life into the world of the patient financial experience.

With many roles and opportunities for professional growth, our Team empowers you to mold your future. Put your best foot forward and submit your application today.

Promotes customer satisfaction in receiving and responding to incoming calls. Evaluates customer’s ability to pay, completes mutually satisfactory payment arrangements and performs all appropriate account updates. Responsible for keeping abreast of and complying with all managed care contracts and third party relations. Maintains knowledge and use of all applicable hospital systems.

Salary: $18.35/hr – $26.75/hr

Refunds, researches, and reviews credit balance accounts. Pulls files, insurance EOBs and zero statements to research and review accounts that have credit balances, refunding the proper party based on completed research. Answers all patient’s questions concerning a credit balance. Corrects any accounts via the patient account system that need adjustments to update status. Works all incoming mail concerning credit balances. Performs all other duties as assigned.

Requires a High School Diploma, GED or Certificate.

Salary: $18.35/hr – $26.75/hr

Reviews and processes billing both electronic and manual claims as well as keeping updated with the ever‑changing insurance demands and reviewing rebill requests. Identifies and problem solves billing inaccuracies while keeping statistics of errors found and updating info in AM/PFM as needed. Ensures all claims are submitted both accurately and timely. Manually prepares all special handling claims as well as bill secondary insurance and print/request necessary attachments such as medical records and itemized.

Calculates and posts allowances for Medicaid accounts and maternity package plans as well as adjusts off non‑covered charges and others outlined by the individual insurance carriers. Verifies insurance eligibility for Medicaid and their HMO’s while also searching for authorizations and specific provider numbers. Maintains knowledge and use of the SSI billing system as well as other related programs such as AM/PFM, Access

ANYware, EQ Health, FEMMIS and Passport. Documents billing information and works closely with other related departments to ensure ‘clean’ claim submission. Responsible for keeping abreast of and complying with all managed care contracts and third‑party billing regulations. Clears fatal edits on AM/PFM accounts to ensure “clean” claim submission to increase the number of daily claims worked by each biller and increasing revenue reimbursement.

Receives and responds to incoming calls and representative requests in a professional and timely fashion promoting customer satisfaction. Works as a team member demonstrating time‑management skills and communicating new information or changes. Requires a High School Diploma, GED or Certificate.

Salary: $19.65/hr – $29.45/hr

Works with third‑party payers to ensure timely receipt, processing, and payment of outstanding accounts receivable by maintaining high productivity and quality standards. Problem solves pended, rejected and partially…