Senior Health Educator

Requisition No: 863733

Agency:
Department of Health

Working Title:

SENIOR HEALTH EDUCATOR -

Location:

6101 Lake Ellenor Drive

This position with the Orange County Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides basic social services and intensive breastfeeding education to WIC participants in various locations throughout Orange County. The person in this position will serve as a lead position in the Breastfeeding Department to include performing basic supervisory duties, monitor employee workloads, deadlines and time utilization in the absence of the Breastfeeding Manager and will have authorized “need to know” access to confidential WIC client records and the WIC database.

Assignment of duty station, hours and days worked may vary based on agency/site needs. The position requires travel within Orange County. This responsibility is carried out in strict alignment with state WIC policies and procedures, specifically outlined in DHM 150-24.

Provides intensive breastfeeding support services for Orange County Health Department WIC and Nutrition program through individual support and group classes, and telephone contacts. Maintains and updates client files and provides follow-up service on all referrals received with proper documentation.

Provides counseling on nipple shields, shells, electric pumps, etc., that are outside of the grant-funded breastfeeding peer counselor scope of practice.

In the absence of the Breastfeeding Supervisor, will have delegated authority to supervise and monitor employee workloads, deadlines, and time utilization. Effectively communicates with and motivates employees and volunteer peer counselors to attain maximum use of time and resources, ensuring accuracy and integrity of work products.

Plans, conducts, and evaluates in-service education and staff development sessions on breastfeeding for WIC and Health Department staff, and as assigned to community groups and organizations. Provides materials to individuals and/or families about WIC Services, Walk-In Breastfeeding Clinic, and Breast Friends Moms Support Group meetings. Attends breastfeeding training classes, regular in-service trainings, and participates in appropriate WIC Program and Health Department meetings and attends conferences and workshops as assigned.

Assists in the maintenance of tracking systems of WIC participants, breast pump equipment, and breastfeeding data. Records and reports accurate data on all client contacts to Breastfeeding Supervisor. Completes forms and paperwork in hard copy and electronically as required. Keeps accurate records of all contacts made with WIC clients.

Performs other related duties as requested/required.

Strong knowledge of breastfeeding support and WIC services, with the ability to counsel clients individually, in groups, and by phone. They must be skilled in using and advising on breastfeeding aids beyond peer counselor scope, such as nipple shields and electric pumps. Accurate documentation, follow‑up on referrals, and an active IBCLC credential are essential.

Be able to assume supervisory responsibilities in the absence of the Breastfeeding Supervisor, including monitoring staff workloads, deadlines, and time management. They must demonstrate strong leadership and communication skills to motivate employees and volunteer peer counselors, ensuring efficient use of resources and maintaining high standards of accuracy and integrity in all work products.

Able to plan, deliver, and evaluate breastfeeding education sessions for WIC staff, Health Department personnel, and community groups. They must effectively share materials and promote services such as the Walk‑In Breastfeeding Clinic and Breast Friends Moms Support Group. Ongoing participation in trainings, meetings, and professional development activities is essential to stay current and support program goals.

Able to maintain tracking systems for WIC participants, breast pump equipment, and breastfeeding data. They must accurately record and report client contacts to the…