Microtel Inn & Suites Marianna - Front Desk Agent

Address 4959 White Tail Dr, Marianna, FL, 32448

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem‑Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Visitors will enjoy their next trip to the Florida panhandle when they make a reservation at our Microtel Inn & Suites by Wyndham Marianna hotel. Conveniently located off I‑10, our pet‑friendly hotel near Florida Caverns State Park provides easy access to great restaurants and top attractions. Our hotel features meeting space for up to 30 people, as well as data, fax and copy services.

Anyone can plan their next meeting or special event with us. We also arrange great rates for groups — large or small.