Banquet Captain

Here is some basic information about this Position:

Position Name

Company

Mission Resort + Club

Position Location

Howey-in-the-Hills, FL

Position Type

Part Time

Remote Type

Onsite

Job Description

Join the Team at Mission Resort + Club!

Nestled in the rolling hills of Lake County, Mission Resort + Club is a beautiful destination featuring deluxe accommodations, four distinct restaurants, two championship golf courses, a luxury spa, and a variety of recreational activities. As part of MMI Hotel Group, we take pride in providing exceptional hospitality and creating memorable experiences for every guest.

We are seeking an organized, service-driven Banquet Captain to join our Banquets team! In this leadership role, you'll oversee banquet service operations, coordinate event setup and execution, and guide team members to ensure weddings, conferences, and special events run smoothly while delivering exceptional guest experiences.

• Oversee banquet setup, service, and breakdown to ensure events meet resort standards.
• Review and execute Banquet Event Orders (BEOs), ensuring all event details and guest requirements are fulfilled.
• Lead, direct, and support banquet team members throughout events.
• Coordinate with Culinary, Catering, and other resort departments to ensure seamless event execution.
• Ensure dining areas, tables, bars, food, and beverage stations are properly prepared before guest arrival.
• Monitor service quality, timing, and team performance throughout events.
• Address guest requests, concerns, and last-minute changes promptly and professionally.
• Maintain knowledge of banquet menus, food offerings, and beverage service procedures.
• Complete opening and closing duties, including event preparation and post-event inspections.
• Ensure compliance with food safety, sanitation, and resort service standards.

• Previous banquet, catering, or food and beverage service experience preferred.
• Previous experience leading or supervising a service team preferred.
• Familiarity with Banquet Event Orders (BEOs) and event service procedures.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities and remain composed in a fast-paced environment.
• Commitment to exceptional guest service and attention to detail.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.

You're a confident, hands-on leader who thrives in a fast-paced event environment. You enjoy bringing people together, keeping operations organized, and ensuring every detail contributes to a memorable guest experience. You lead by example, communicate effectively, and take pride in delivering exceptional service from setup to breakdown.

Become part of a hospitality team dedicated to exceptional service, teamwork, and creating memorable experiences for our guests. As part of MMI Hotel Group, eligible team members may have access to a variety of benefits and opportunities for professional growth.

MMI fosters a work environment that is inclusive as well as diverse, where our team members can be themselves. MMI is an Equal Opportunity Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.