Human Resources Representative

Support day-to-day HR and payroll operations for a long-term care facility while maintaining compliance with federal, state, and local requirements.

• Ensure adherence to the Code of Conduct, facility policies and procedures, and applicable rules, regulations, and standards from federal, state, and accrediting or regulatory bodies
• Coordinate required compliance training completion and related processing for staff
• Handle daily HR office operations and maintain employee records
• Conduct pre-employment screening and background checks
• Coordinate employee recruitment and the onboarding process
• Process Leave of Absence (LOA) requests
• Manage new hire documentation, including I-9 completion, I-9 documentation verification, and maintenance of I-9 files
• Ensure new employees are properly oriented and trained
• Provide written and oral reports or recommendations to the Administrator on HR matters
• Prepare for and participate in facility surveys (inspections) conducted by authorized government agencies
• Resolve complaints and grievances raised by facility personnel
• Administer department employment actions fairly and in compliance with the facility’s Policy Against Discrimination, Harassment and Retaliation
• Develop, plan, and conduct in-service training classes
• Maintain confidentiality of all current and archived personnel information and records
• Work with the Staffing Coordinator and Staff Development to maintain compliance with facility and regulatory employee competency and education requirements
• Ensure AAP and EEO compliance, if applicable
• Maintain and update HR records, forms, and policies in accordance with federal and state regulations
• Maintain HRIS data entry for personnel changes and reports; keep licenses, certificates, other credentials, and TB screens up to date
• Support overall payroll functions, including processing payroll twice monthly and providing terminated employee final paychecks in accordance with state law
• Assist employees with payroll questions including check information, deductions, and overtime
• Coordinate the employee performance review process
• Respond promptly to unemployment and worker compensation claims
• Champion the annual satisfaction survey for employees and residents
• Perform other duties as needed or assigned

• High School Diploma or equivalent required;
  Bachelor’s degree or equivalent preferred
• Minimum 1 year of Human Resources experience, preferably in a hospital, long-term care facility, or related healthcare setting
• Preference for PHR or SHRM-CP certification
• Provide evidence of being free of tuberculosis infection upon hire and as required by facility policies
• Ability to read, write, speak, and understand English
• Patience, tact, cheerful disposition, and enthusiasm; ability to handle difficult situations
• Ability to make independent decisions when circumstances warrant
• Ability to interact tactfully with personnel, residents, family members, visitors, and government agencies/personnel
• Knowledge of long-term care procedures and applicable laws, regulations, and guidelines
• Leadership and supervisory skills, with willingness to work harmoniously with other personnel
• Ability to maintain a warm, positive environment and a calm setting throughout the facility
• Keep informed on changes in employment laws and regulations
• Meet general health requirements, which may include a medical and physical examination
• Ability to lift up to 25 pounds; infrequent lifting of more weight up to 50 pounds
• Ability to function independently with flexibility and personal integrity
• Sight and hearing senses (or prosthetics that enable them) sufficient to perform job requirements
• Ability to cope with mental, emotional, and stress demands of the position
• Ability to relate to and work with ill, disabled, elderly,…