Government Operations Consultant Iii Ops

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date: oct 17, 2026

the state personnel system is an e-verify employer. For more information click on our e-verify website .

requisition no:883932

agency: children and families

working title: government operations consultant iii ops -

the florida department of children and families (dcf) isthe state of florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

within dcf, the substance abuse and mental health (samh) program office is recognized as the single state authority for substance abuse and mental health services. The office of samh is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

to be considered for this position responses to the qualifying questions are required and must be verifiable based on your submitted application.

this is a highly responsible and professional position serving as a technical advisor monitoring (government operations consultant iii ops) within the business operations unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail.

If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

specific duties and responsibilities include:

• the incumbent will ensure hiring processes align with organizational priorities, regulatory requirements, and operational needs. Through structured oversight and ongoing collaboration, this function helps safeguard workforce integrity and supports the mission of delivering effective mental health treatment services across the state.
• this position applies human resources’ guiding principles of excellent service delivery and support to our customers; enabling our employees to help the vulnerable; empowering hr to be more innovative; bringing organization and standardization to the entire department. This is independent work in which the incumbent will be responsible for coordination of recruitment activities for samh facility recruitment team. The incumbent will act as the hr liaison, facilitating, communicating and submitting documents/requests to hr.
  
  I.e, new hire packets, request personnel actions, position descriptions, classification request forms, etc.
• provide technical assistance and guidance to leadership and hiring specialists regarding human resources policies, procedures, and processes to ensure compliance with federal, state, and departmental requirements. Serve as a liaison between program offices and central human resources to facilitate effective communication and timely resolution of hr-related issues. Provide training and ongoing support to managers and supervisors on hr policies, performance expectations, documentation standards, and employee relations matters.
• monitor all samh human resources activities, including recruitment, hiring, onboarding, performance management, and separations, to ensure adherence to established timelines, policies, and best practices. Review personnel actions and related documentation for accuracy, completeness, and compliance with applicable laws, rules, and internal controls. Ensure timely completion of required actions, including performance evaluations, probationary reviews, and mandatory trainings, while maintaining strict confidentiality of personnel information in accordance with privacy and records retention requirements.
• conduct regular audits and quality assurance reviews of hr processes and prepare written reports outlining findings, trends, and recommendations. Identify process gaps, areas of risk, and compliance concerns, and provide actionable recommendations for corrective action and continuous improvement.
• track and analyze hr metrics, including time-to-fill, turnover, performance…