Human Resources Generalist IV

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HUMAN RESOURCES Full Time Administration Tampa, FL, US

The HR Generalist IV – Employee Relations is an advanced HR practitioner responsible for managing employee relations matters, workplace investigations, corrective-action support, performance-related employee concerns, policy interpretation, conflict resolution, and other complex workplace matters.

The position serves as an experienced HR resource to leaders and employees and independently manages assigned employee relations cases within established authority and escalation protocols. Matters involving significant legal, regulatory, reputational, workplace-safety, or organizational risk are escalated to HR leadership and/or employment counsel as appropriate.

Essential Duties & Functions

• Receive, assess, document, and manage employee relations complaints and concerns.
• Conduct timely, objective, and appropriately documented workplace investigations.
• Interview complainants, respondents, witnesses, and other relevant parties.
• Gather and evaluate documentation, electronic communications, policies, records, and other available evidence.
• Prepare investigation summaries, factual findings, and recommendations for HR leadership review.
• Maintain accurate and confidential employee relations case files.
• Provide guidance to managers regarding employee performance, conduct, attendance, workplace behavior, and policy compliance.
• Review proposed corrective actions for consistency, supporting documentation, and adherence to policy and established practice.
• Support verbal warnings, written warnings, final warnings, performance improvement plans, and other corrective-action processes.
• Participate in termination reviews and prepare or review supporting documentation.
• Assist with employee separation meetings as assigned.
• Evaluate employee relations matters for potential discrimination, harassment, retaliation, workplace violence, safety, wage-and-hour, leave, accommodation, or other compliance implications.
• Manage complaints involving workplace conflict, inappropriate conduct, bullying, professionalism, communication, policy violations, or performance concerns.
• Coordinate workplace violence, threat, suspected impairment, and other safety-related employee matters with appropriate leadership and departments.
• Support conflict-resolution and mediation efforts where appropriate.
• Advise leaders regarding consistent application of organizational policies and employee‑relations practices.
• Identify patterns involving departments, managers, locations, policies, or recurring employee concerns.
• Maintain employee relations case tracking and risk classification.
• Ensure appropriate and timely escalation of moderate- and high-risk matters.
• Partner with HR leadership and employment counsel on complex or legally sensitive matters.
• Support responses to administrative charges, agency inquiries, litigation holds, unemployment claims, and other employment-related matters as assigned.
• Monitor corrective-action and performance‑management trends.
• Develop recurring employee relations dashboards and reports.
• Recommend manager training, policy clarification, process improvement, or other interventions based on employee relations trends.
• Maintain strict confidentiality and appropriately safeguard sensitive employee information.

Perform other HR duties consistent with the scope and level of the position.

Education, Certifications, Licenses, & Training

• Bachelor’s degree from an accredited college or university in Human Resources, Business Administration, Organizational Leadership, Labor and Employment Relations, Management, or a…