Systems Support Specialist

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization.

Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

In general, the purpose of the Systems Support Specialist is to assist in the development and roll‑out of special reports, new systems, and the maintenance of existing systems. The Systems Support Specialist is expected to take a hands‑on approach to necessary duties to accomplish objectives and facilitate the successful performance of others. The Systems Support Specialist assists with migrations, Gross Potential Rent, and month‑end reporting.

The Systems Support Specialist will help resolve issues and assist employees with the property management software system. The Systems Support Specialist is the first point of contact with the support team.

• Maintain the property management software & Quickbase system and create custom reporting.
• Maintain, generate, expand reporting in Quickbase system & general back end management upkeep.
• Assist with month‑end reporting and potential gross rent.
• Assist with migrations.
• Develop and maintain the Microsoft dynamic CRM platform within Office 365, including developing new functionality, bug tracking/remediation, tracking leads and processes and timelines, adding users, daily maintenance and updating, etc.
• Integration of systems into the Microsoft Flow workflow product, including developing, expanding, and maintaining the trigger system for incorporating employee status change, weekly workbook files, etc.
• Creating and implementing new Microsoft forms for takeovers surveys, Due Diligence, etc.
• Develop, expand and maintain Asset power apps; updating of front‑end of system and user interface side.
• Build, expand and maintain running reports in new Microsoft reporting platforms, including Power
  
  BI and Microsoft Reporting Services.
• Access disparate data sources (Databases, XML, and flat files) and apply internal and external business rules, policies, and data quality measures
• Assess/verify the effectiveness and accuracy of new data sources
• Develop analytics visualizations, reports, and dashboards in Tableau and PowerBI
• Management of users, files, and processes for Share File application management.
• Generate monthly and weekly reporting, creating custom reporting as requested.
• Assist with special projects
• Assisting in resolving support tickets and holding a backup for support…