Systems Programming Consultant; Systems Administrator - at State of Florida Tallahass

Overview

The Division of Technology is dedicated to leveraging innovation, collaboration, and efficiency to empower progress, enhance digital infrastructure, and ensure technological advancements benefit society as a whole.

The incumbent is responsible for maintaining the network and telecommunications infrastructure environments and for the day‑to‑day deployment, management, and troubleshooting of applications, servers, and various network devices.

• Deploys, configures, and maintains new network equipment, appliances (physical and/or virtual), and related applications based on agency's needs. Performs maintenance of existing equipment, firmware and system upgrades, and deployment of security patches. Maintains network closets and datacenter presence in a clean and organized manner. Performs site visits as necessary.
• Monitors agency’s network health and responds and resolves outages—including remote connections. Reports outages or performance degradation of network and/or related equipment to manager. Maintains observability of connectivity to Service Provider(s). Assists in research and resolution of network issues as directed. Documents network maintenance procedures and records any changes. Performs config backups as needed.
• Enforces network security through implementation of best practices and guidance of the supervisor. Partners with the Information Security Team when needed. Creates and modifies ACLs, firewall rules, policies, and access control measures per directive. Implements rules and tools that ensure separation of sensitive data as it travels the network (internally and/or externally).
• Supports assigned IT projects from inception to full completion. Performs research as needed and develops efficient plan(s) that help accomplish the desired goal(s). Utilizes proper time management and project follow‑through. Conducts research and development as directed by Infrastructure managers to promote more efficient tools and processes. Implements technology changes as directed.
• Provides Tier 3 IT Infrastructure Support through the agency’s ticketing system. Provides On‑Call support on a rotating schedule.
• Supports the back end of the agency's Phone System and all networking and VoIP related functions.
• Performs other duties as assigned.

• Strong working knowledge of routing and switching configuration, firewalls, load balancers, access points, DNS, DHCP, SNMP, SMB, NPM, Cisco iOS, Juniper, and other network systems and applications.
• Ability to install, manage and deploy new LAN, WAN, Wireless, VPN and VoIP networks, as well as PDUs, UPSs, and other network devices.
• Ability to conduct research and identify essential information, and to collect, evaluate and analyze data to develop recommendations and solve problems.
• Ability to troubleshoot network connectivity issues and outages.

• Working experience with network switches, routers, wireless access points and other network equipment; and
• Working experience with telecommunications and collaboration systems; and
• At least three (3) years of working experience in the IT field; and
• Must be able to meet the requirements of Florida Statutes, Ch. 60L‑32.0012 (2)(b) regarding On‑Call status.

• An active network related certification (i.e., CompTIA Network+, Cisco CCNA, Juniper, Aruba, Meraki, etc.).
• Strong working knowledge of routing and switching configuration, firewalls, load balancers, access points, BGP, OSPF, VLAN, VXLAN, DNS, DHCP, SNMP, SMB, Cisco iOS, Juniper and other network systems and applications.

The State’s total compensation package features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage (individual and family coverage) to eligible employees.
• $25,000 life insurance policy to eligible employees.
• Supplemental insurance policies for dental, vision, hospital supplement, cancer, etc.
• Tax‑deferred medical and childcare reimbursement accounts available.
• Tuition waiver program to attend an approved State of Florida College or University.

The State of Florida is an Equal Opportunity Employer, and does not tolerate discrimination or violence in the workplace.

Applicants must complete all required screening, including a Level 2 background check, fingerprinting, security clearance, physician assessment, drug screening, and direct deposit setup as a condition of employment. All positions within the Division of Technology are considered to be positions of special trust in accordance with Florida Statutes.