Product Manager - Back Office Systems

Direct message the job poster from Elevate Healthcare

We are seeking a Product Manager to serve as the primary owner and strategic partner for Elevate Healthcare’s core business systems supporting Finance, HR, and Legal functions (back‑office operations, reporting, and compliance processes). This role will work closely with business stakeholders and the IT Director to streamline processes, lead platform enhancements, and drive simplification and adoption. The ideal candidate brings strong functional expertise, excellent cross‑functional communication skills, and hands‑on system administration or product ownership experience.

Location:

• Sarasota, FL

• Serve as the primary owner of Elevate’s G&A systems, including Finance, HR, and Legal platforms.
• Partner with Finance, HR, and Legal leadership to define system strategy and develop roadmaps.
• Translate business objectives into platform capabilities, enhancements, and workflows.
• Collaborate with IT and vendors to execute enhancements and ensure system stability.

• Develop deep understanding of back‑office processes including payroll, accounting, financial reporting, contract management, and compliance.
• Enable G&A functions with system training, dashboards, and workflows.
• Champion process standardization and simplification across HR, Finance, and Legal functions.
• Own documentation, change management, and user adoption initiatives.
• Maintain and prioritize a system backlog in collaboration with business stakeholders.
• Monitor system performance and adoption, making improvements as needed.
• Partner with IT leadership to ensure integrations with ERP, CRM, and other core systems function effectively.

• Core G&A platforms optimized to support Finance, HR, and Legal processes efficiently.
• ERP migration and related back‑office systems successfully implemented with strong business adoption.
• Payroll, accounting, and compliance workflows standardized across the organization.
• Clear enhancement roadmap established with measurable business impact.

• 5–10 years of experience in business systems, product ownership, or functional leadership.
• Strong understanding of business processes in the relevant functional area.
• Experience translating business needs into system requirements and roadmaps.
• Hands‑on experience with CRM, ERP, or similar enterprise platforms.
• Proven ability to partner cross‑functionally with business and IT.
• Excellent communication and change management skills.

• Strong knowledge of core platforms relevant to this functional area.
• Experience gathering requirements, designing solutions, and working with system integrators or development partners.
• Familiarity with Salesforce, ERP, or other SaaS business platforms.
• Ability to manage backlogs, prioritize enhancements, and support user adoption.
• Comfortable working in a lean, fast‑moving environment.

• Bachelor’s degree in Information Technology, Computer Science, or a related field—or equivalent experience.
• Certifications (e.g., PMP, CISSP, ERP/CRM certifications) are a plus but not required.

• Highly competitive compensation package with performance‑based incentives
• Comprehensive benefits including health, dental, vision, flexible vacation, and 401k with matching
• Professional development opportunities in rapidly growing healthcare technology company
• Flexible work arrangements with preference for proximity to Sarasota, FL headquarters
• Opportunity to build something truly remarkable that will long outlast us.
• Direct access to executive, entrepreneurial leadership and strategic decision‑making.
• Significant career growth potential as company scales toward our $300M vision while improving and saving lives with our products and services.

Elevate Healthcare was recently added to the Madison Medical portfolio of companies in February of 2024 with the acquisition from CAE corporation. Elevate designs, manufactures, and services healthcare simulation products used to educate nurses, doctors and medical professionals on the proper techniques…