Business Process Consultant, Advanced at Advanced Systems Design Tallahassee, FL

Business Process Consultant, Advanced job at Advanced Systems Design. Tallahassee, FL.

Advanced Systems Design is seeking a Business Process Consultant, Advanced for our client located in Tallahassee, FL.

This position is onsite in Tallahassee, FL, and requires in-person availability starting day 1.

• The candidate selected for this position must be a highly motivated, self-starter, independent worker with high initiative.
• The candidate must possess excellent communication, organizational, and critical thinking skills, with keen attention to detail.
• The scope of work the candidate will perform is broad.
• The candidate will serve as the IT demand manager and primary liaison between IT and business units to facilitate effective collaboration and alignment.
• The candidate will lead the collection, analysis, review, documentation, and communication of business needs and requirements to the IT organization.
• The candidate will conduct comprehensive business needs assessments and guide solution design processes.
• The candidate will identify, propose, and influence optimal business solutions that meet organizational objectives.
• The candidate will negotiate deliverables and requirements across multiple business customers to ensure successful project outcomes.
• Collect and document business requirements from stakeholders across all organizational units through interviews, workshops, and analysis sessions
• Assess and analyze demand patterns to identify trends, recurring requests, and evaluate feasibility against technical capabilities and constraints
• Categorize and prioritize demands by type, urgency, complexity, business impact, and strategic alignment using established scoring criteria
• Maintain the demand pipeline with all incoming IT requests and initiatives, managing competing priorities and resource conflicts
• Create user guides, process documentation, and self-service resources
• Implement automated feedback collection and analysis procedures
• Develop continuous improvement workflows and enhancement tracking systems
• Must complete daily reporting activities
• Other duties as assigned

• 7+ years of combined IT and business experience
• 3+ years in business analysis, project management, or IT planning roles
• Experience working with senior leadership and cross-functional teams
• Background in both technical and business environments
• Knowledge of IT service management frameworks (ITIL, COBIT) and governance processes
• Knowledge of business analysis methodologies and requirements gathering techniques
• Knowledge of project management principles and lifecycle methodologies
• Knowledge of IT infrastructure, systems architecture, and emerging technologies
• Knowledge of financial management principles including budgeting, cost analysis, and ROI calculations
• Knowledge of organizational change management and stakeholder engagement strategies
• Knowledge of data analysis and reporting tools and techniques
• Knowledge of vendor management and procurement processes
• Skill in facilitating meetings, workshops, and stakeholder engagement sessions
• Skill in written and verbal communication with technical and non-technical audiences
• Skill in developing business cases and supporting documentation
• Skill in process development, documentation, and improvement
• Skill in data analysis, trend identification, and performance metrics reporting
• Skill in negotiation and conflict resolution across multiple business units
• Skill in translating business requirements into technical specifications
• Skill in using project management and demand management software tools
• Ability to prioritize competing demands and manage multiple projects simultaneously
• Ability to analyze complex business problems and recommend appropriate solutions
• Ability to work independently with minimal supervision and high initiative
• Ability to build and maintain effective relationships with diverse stakeholders
• Ability to adapt to changing business priorities and technology environments
• Ability to think strategically while managing operational details
• Ability to influence decision-making without direct authority
• Ability to maintain confidentiality and handle sensitive business information
• Ability to Coordinate Cross-Functional Teams
  - Team leadership, resource allocation, and performance management
• Ability to Drive Continuous Improvement
  - Innovation promotion, best practice implementation, and optimization culture
• Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.
• Ability to…