MS Dynamics 365 Architect

FDACS requires expert Dynamics 365 GCC Case Management and Power Platform services to operate and evolve mission critical applications. The environment includes solutions built on Microsoft Dataverse, model driven and canvas Power Apps, Power Pages portals, Power Automate flows, Azure Logic Apps integrations, SharePoint Online content services, and Azure Dev Ops for application lifecycle management (ALM). Vendors must be Microsoft certified partners and propose candidates with demonstrated success delivering secure, scalable, and compliant solutions in GCC.

FDACS requires expert Dynamics 365 GCC Case Management and Power Platform services to operate and evolve mission critical applications. The environment includes solutions built on Microsoft Dataverse, model driven and canvas Power Apps, Power Pages portals, Power Automate flows, Azure Logic Apps integrations, SharePoint Online content services, and Azure Dev Ops for application lifecycle management (ALM). Vendors must be Microsoft certified partners and propose candidates with demonstrated success delivering secure, scalable, and compliant solutions in GCC.

The Contractor will provide an experienced Dynamics 365 GCC Case Management Applications Architect to:

• Design, configure, and maintain Dynamics 365 Case Management solutions in GCC, including entities/tables, forms, views, business process flows, security roles, and automation.
• Design, build, and maintain Power Platform solutions (Power Appsmodeldriven and canvas, Power Pages, Power Automate) using Dataverse best practices.
• Develop and maintain integrations using Azure Logic Apps, Power Automate, Dataverse connectors, and RESTful APIs, including integration with SharePoint Online.
• Establish and support ALM using Azure Dev Ops (repos, pipelines, environments), including solution packaging, deployment, and environment strategies.
• Implement and enforce environment governance (development, test, production), data policies, DLP, application security, and access controls aligned to GCC and Department standards.
• Collaborate with business and technical teams to gather requirements, design usercentric solutions, and implement iterative enhancements.
• Ensure solution performance, reliability, security, and compliance with Department policies and regulatory standards (including CJIS alignment as applicable).
• The Contractor, through its selected candidate, must perform all tasks and complete the deliverables identified in this Statement of Work (SOW).
• Ensure application performance, security, and compliance with Department and regulatory standards.

The selected candidate, must perform all tasks and complete the deliverables identified in this Statement of Work (SOW).

FDACS requires an experienced Applications Architect with the skills and experiences listed below. This list is not exhaustive; nor are all skills required. Technical skills, written and verbal communication, and demonstrated experiences will be the basis for evaluation.

• 7+ years of recent experience designing and delivering solutions on Dynamics 365 Customer Engagement/ Dataverse, including Case Management in GCC or equivalent regulated environments.
• Handson expertise with Power Platform (Power Apps, Power Pages, Power Automate) and Dataverse schema design, security, and performance tuning.
• Experience integrating Dynamics 365/Dataverse with Azure services (Logic Apps, Functions, Storage), SharePoint Online, and external systems via REST/OData.
• Demonstrated ALM using Azure Dev Ops (work items, repos, pipelines) and solution based deployment between environments.
• Proven application security and governance in Microsoft 365/Dynamics 365 GCC, including rolebased access, field level security, auditing, and DLP policies.
• Strong written and verbal communication skills, including stakeholder engagement and knowledge transfer.

• Microsoft Solutions Partner for Business Applications designation at the vendor level (or equivalent Microsoft partner certification).
• Microsoft Certified:
  Power Platform Solution Architect Expert;
  Dynamics 365 Customer Service Functional Consultant Associate;
  Azure Dev Ops Engineer Expert (or closely related current certifications).
• Experience operating in Government Community Cloud (GCC) with awareness of FedRAMP and CJIS considerations.
• Familiarity with Agile delivery methodologies and modern UX practices.
• Experience with application and data security…