On-Site IT Service Desk Supervisor - Frontline Support Lead
Listed on 2026-10-13
-
IT/Tech
Systems Administrator
Applied Research Laboratory at Penn State University is seeking an IT Technical Support Supervisor to lead Tier 1 support for state College environment and secure computing operations. You will manage student staff, ensure service levels, and drive improvements in CSAT and MTTR.
The role emphasizes governance, training, and cross‑team collaboration to prepare for new services while maintaining strict security and audit standards.
Consider building your career as a On-Site IT Service Desk Supervisor
- Frontline Support Lead at Applied Research Laboratory at the Penn State University.
We are looking to fill the On-Site IT Service Desk Supervisor
- Frontline Support Lead position at Applied Research Laboratory at the Penn State University in University Park, FL, United States.
The On-Site IT Service Desk Supervisor
- Frontline Support Lead role at Applied Research Laboratory at the Penn State University is now open for applications in University Park, FL, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).