Senior IT Business Analyst

Salary: $101, per year

• Bachelors or masters degree in Business Administration, Communication, Information Systems, or a related field; equivalent work experience may substitute.
• At least five years of business process analysis and requirements documentation experience, including independently facilitating sessions with executives and subject matter experts.
• Proficiency in process mapping and modeling tools such as Visio, and in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Experience translating business requirements into technical specifications; knowledge of data migration, testing and quality assurance, and change and release management.
• Experience using SharePoint and Microsoft Teams for collaboration and document management;
  Power BI exposure is preferred. Azure Dev Ops experience managing user requirements and backlogs is preferred.
• Knowledge of the software development lifecycle, IT infrastructure and software development practices, project management principles and PMBOK, and relevant IT standards, methodologies, and governance practices.
• Knowledge of administrative codes and rules relevant to the organization is preferred.
• Strong business analysis, research, process modeling, system analysis and design, data analysis, business case development, and performance metrics reporting skills.
• Strong facilitation, stakeholder management, written and verbal communication, and technical information communication skills.
• Ability to produce complete and accurate functional documentation, understand stakeholder needs, work independently, collaborate effectively, adapt to changing demands, and give and receive constructive feedback.
• Certifications such as CSM, CSO, CBAP, PMI-PBA, PMI-ACP, PMP, or ITIL are desirable but not required.

• Work with subject matter experts, business offices, technical teams, and other stakeholders to translate strategic and operational needs into actionable business and technical requirements.
• Conduct user needs assessments and document findings in accordance with departmental methodologies and standards.
• Gather high-level requirements, prepare analysis artifacts, validate workflows, and participate in solution design discussions.
• Coordinate testing readiness and maintain complete, accurate documentation throughout the development lifecycle.
• Support modernization initiatives, including system remediation, migration planning, dependency identification, environment validation, and application readiness and testing coordination with business offices.
• Develop business cases and testing materials, including use cases and test cases, and translate complex business needs into technical specifications.
• Maintain shared understanding of requirements and intended outcomes among technical and customer-facing teams.
• Research and document business processes, define scope, conduct as-is and to-be analyses, model processes, and identify missing or duplicated functionality in existing applications.
• Facilitate workshops and meetings with stakeholders across business units, leadership, security, and technology teams.
• Document requirements for application maintenance, enhancement, modernization, remediation, or development, including technical overviews, context diagrams, workflows, inputs and outputs, and system interactions.
• Apply quality assurance and control practices and communicate technical information about application development and data processing to technical and non-technical audiences.

• Azure
• Dev Ops
• Excel
• Support
• ITIL
• Power BI
• Security
• Share Point
• Cloud

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