Technology Specialist - Labelle

Hendry County School Board Information Technology
- Labelle, Florida Open in Google Maps

Job : 5971936

Final date to receive applications: Posted until filled

Posted: Oct 26, 2026 7:07 PM (UTC)

JOB TITLE/ASSIGNMENT

Position: Technology Specialist (Non-Instructional Bargaining)

• High school diploma or equivalent.
• Basic computer skills and an interest in learning computer hardware repair, troubleshooting, and technical support.
• Familiarity with Chromebooks, Google Workspace, or similar technology preferred.
• Ability to learn and use the district's help desk ticketing system, asset management system, and established technology support procedures.
• Ability to follow instructions, learn new technical skills, accept feedback, and apply training to daily responsibilities.
• Strong organizational skills and attention to detail, particularly when managing device repairs, inventory, and documentation.
• Ability to prioritize assignments, manage multiple tasks, and work independently with increasing proficiency.
• Effective verbal and written communication skills, problem-solving abilities, and the ability to work collaboratively with coworkers and end users.
• Commitment to providing professional, courteous, and helpful customer service.
• Ability to maintain confidentiality and follow district technology security requirements and procedures.
• Such alternatives to the above qualifications as the School Board may find appropriate and acceptable.

• Previous experience repairing or troubleshooting computers, Chromebooks, or other electronic devices.
• Experience using Google Workspace for Education or ChromeOS.
• Familiarity with Google Admin Console, Chromebook enrollment, and device management.
• Experience with help desk ticketing systems or technology inventory and asset management systems.
• Relevant IT coursework, technical training, or industry certifications.

To provide reliable technology support for Hendry County School District by repairing and maintaining student and staff Chromebooks district-wide, collaborating with school media specialists to support Chromebook management, and resolving help desk tickets for LaBelle schools and district locations. This entry-level position is intended to develop the employee's technical skills and knowledge in Chromebook repair, Google Workspace, help desk support, and technology asset management while supporting the district's technology needs.

Director of Technology or Assistant Director of Technology

• Troubleshoot common hardware, software, connectivity, printing, account access, and end-user technology issues.
• Provide technical assistance to teachers, administrators, and other district employees with district-issued devices and supported technology applications.
• Assist users with Google Workspace for Education, including Google Admin, Gmail, Google Drive, Docs, Sheets, Slides, Classroom, and related district-supported services.
• Assist with Chromebook configuration, login issues, application access, and other Google-related technical issues.
• Lead and coordinate the district's summer Chromebook inventory process in LaBelle, working with an assigned team to collect, inspect, organize, track, and prepare Chromebooks for the upcoming school year. Ensure inventory records are accurate and communicate any missing, damaged, or unaccounted-for devices to IT leadership.
• Document troubleshooting steps, actions taken, and resolutions in help desk tickets.
• Escalate complex or unresolved issues to the appropriate IT team member and follow up as needed.
• Communicate professionally with users regarding ticket status,…