Experienced Catastrophe Claims Representative

Experienced Catastrophe Claims Representative

Auto-Owners Insurance is seeking an experienced catastrophe claims professional to join our team. The role involves handling multi-line property and casualty claims, including wind and hail, in designated states.

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work toward the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Travel up to 21 days at a time on short notice to the location of catastrophe, which would most likely be out of state.
• Meet the physical demands required for the position, including carrying and climbing a ladder.
• Possess a valid driver’s license.

• Bachelor’s degree or equivalent experience
• Minimum of 2 years claims handling experience or comparable experience
• Field claims experience with multi-line property and casualty claims and wind/hail
• Proficient with Xactimate software
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license
• Military experience considered

Competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave and a comprehensive health care plan.

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.