Licensed Customer Service Representative

Jensen Beach Insurance is a trusted Florida-based independent insurance agency with 25+ years of experience helping individuals,families, and businesses find customized coverage solutions. Through a networkof top-rated insurance carriers, we provide personalized service, expert guidance, and insurance options tailored to each client's unique needs andbudget. We are committed to delivering exceptional customer service and helping our clients protect what matters most.

Jensen Beach Insurance is seeking a customer-focused anddetail-oriented 4-40 Licensed CSR to join our team. Theideal candidate will have at least one year of insurance experience, preferably in an independent insurance agency environment, and a passion for helping clients protect what matters most.

In this role, you will serve as a trusted resource for clients by delivering exceptional service, supporting their insurance needs, and building long-term relationships. The successful candidate will thrive in a fast-paced environment, possess strong communication and organizational skills, and contribute to the agency's continued growth and commitment to personalized service.

$19.23 per hour (equivalent to 40,000 annually)

$2,000 - $10,0000+annual cross-selling potential commission

• Service existing accounts and respond to client inquiries
• Process endorsements, renewals, cancellations, and policy changes
• Review coverage options and provide recommendations based on client needs
• Followup on quote opportunities and agency leads
• Cross-selland round out accounts when appropriate
• Maintain accurate client records and documentation
• Workwith multiple insurance carriers to secure competitive coverage options
• Deliver outstanding customer service while building long-term client relationships

• Active Florida 4-40 Customer Representative License
• Minimum1 year of insurance agency experience
• Strong communication and customer service skills
• Proficiency with agency management systems and Microsoft Office
• Excellent organizational and multitasking abilities

• Experience working for an independent insurance agency
• Knowledge of personal lines insurance products
• Applied Epic experience a plus

• Competitive salary
• Medical,dental, and vision coverage
• 401(k) with company participation
• Employer-paidgroup life insurance
• Paidtime off and holidays
• Gym membership reimbursement
• Employee referral bonus program
• Supportive team environment
• Opportunity for professional growth and development
• Established agency with a strong reputation in the community

If you're a licensed insurance professional who enjoys helping clients find the right coverage and building lasting client relationships, we'd love to hear from you. Join Jensen Beach Insurance andbecome part of a respected independent agency dedicated to delivering exceptional service and protecting what matters most.