Lead Floor Care Specialist

Schedule:

Monday – Friday; may occasionally include weekends. Overtime is possible.

Summary The Lead Floor Care Specialist is a full-time, non-exempt position responsible for performing advanced floor care services while providing day-to-day guidance, training, and support to assigned floor care staff. Reporting to the Custodial Supervisor, this role ensures high-quality floor maintenance, compliance with contract standards, and safe work practices. The position may act as an Acting Supervisor when needed and works Monday through Friday, with occasional weekends and overtime.

Key responsibilities include performing comprehensive floor care tasks such as dust, damp, and wet mopping; stripping and refinishing floors; buffing and burnishing; cleaning a variety of hard surface and carpeted floors; operating and maintaining commercial floor care equipment; and ensuring proper chemical handling and storage. The Lead Specialist also trains team members, monitors completed work for quality, and provides informal coaching and feedback, while supporting a diverse workforce that may include individuals with disabilities.

The role requires physical stamina, the ability to lift and maneuver heavy equipment, strong communication skills, and a commitment to safety, customer service, and dependability. Prior floor care or custodial experience is required, with experience using commercial equipment preferred. Candidates must pass required background checks and be able to work in both indoor and outdoor environments as needed

Essential Duties and Responsibilities:

Performs all floor care duties required at the contract site.

Provides daily work guidance and assistance to assigned floor care staff.

Assists employees in obtaining necessary tools, materials, chemicals, and equipment.

Trains employees on proper floor care techniques, equipment operation, and safety procedures.

Monitors and inspects completed work to ensure quality, cleanliness, and compliance with contract standards.

Provides informal coaching, feedback, and support to team members.

May serve as Acting Supervisor in the absence of the Custodial Supervisor.

Performance of cleaning duties may take place in an indoor/outdoor environment, depending on the customer’s needs.

Dust mopping, damp mopping, and wet mopping floor surfaces.

Stripping floors to remove old finishes.

Applying floor sealer and multiple coats of floor finish.

Buffing and burnishing floors to maintain appearance.

Cleaning and maintaining tile, marble, terrazzo, vinyl, and other hard surface floors.

Vacuuming and shampooing carpeted areas as required.

Spot cleaning stains in carpeted surfaces.

Operating floor care equipment, including scrubbers, buffers, burnishers, extractors, and vacuums.

Performing routine equipment inspections and minor maintenance.

Maintaining cleanliness and organization of equipment storage areas.

Ensuring proper chemical handling, labeling, and storage.

All other duties as assigned.

Education and/or

Experience:

Must be able to stand and walk for extended periods.

Must be able to lift over 20 lbs.

Must be able to push heavy equipment, such as cleaning supplies, vacuum cleaners, floor stripping equipment, trash cans, and water buckets.

Must be able to communicate issues to the immediate supervisor.

Required Experience:

Three months of cleaning experience or equivalent combination of training and experience.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Six (6) months to one (1) year of experience in floor care or custodial services.

Experience operating commercial floor care equipment preferred.

Ability to read instructions and communicate effectively with team members and supervisors.

Ability to support and work…