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Director of Customer Care & Service Excellence
Job in
Yulee, Nassau County, Florida, 32097, USA
Listed on 2025-12-22
Listing for:
Chesapeake Utilities Corporation
Full Time
position Listed on 2025-12-22
Job specializations:
-
Management
Operations Manager
Job Description & How to Apply Below
A leading utilities provider is seeking a Director of Customer Care to oversee service excellence and operational efficiency. The ideal candidate will have a Bachelor's degree, 10+ years of progressive leadership experience in customer service, and strong analytical and communication skills. Experience in utility operations and managing BPO relationships is essential. This hybrid role requires travel and offers competitive salary and benefits including growth opportunities, bonuses, and wellness initiatives.
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