Director of Business Operations

Earn up to $1,750 in retention bonus in your first year, plus annual bonuses based on tenure!

We invest in our team and provide opportunities for growth, support, and work-life balance!

• Health/Dental/Vision Insurance - 85% company paid for employee coverage (available after 60 days).
• 401(k) Matching Plan - 50% match up to 6% of your annual salary.
• Paid Time Off - 8 hours of vacation & sick leave accrued monthly, plus a floating holiday each year.
• Retention Bonus - Earn up to $1,750 in your first year and annual bonuses based on tenure!
• 11 Paid Holidays - Enjoy time with family and recharge!
• Aspiring Leaders Program - Build your leadership skills and advance in your career!

At Starting Point Behavioral Healthcare
, every team member is valued and respected
.

Ready to Make a Meaningful Impact? Apply Today!

If you're looking for a rewarding career where you can change lives and grow professionally
, we'd love for you to join our team!

Salary range $75,000 - $85,000

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Successful completion of Background, MVR and DFWP screenings.

Bachelor's degree in business, finance, or other related degree, or AA degree and working toward a bachelor's degree and 5 years' experience in a leadership role.

• Serves as fiscal superuser for EHR system. Works in coordination with CFO to ensure EHR billing is maintained, tables are set up properly, staff records are maintained, and trains new users for financial portions of EHR as needed. Keeps informed with State Data requirements and/or changes.
• Develops and implements office policies and procedures for Centralized Scheduling, Registration, Navigators, Billing and other areas that are impacted by supervised departments.
• Oversees all business operations within departments, including scheduling, registration, and billing.
• Supervises, trains, and evaluates staff that work in the registration, billing and centralized scheduling departments.
• Sets the staffing schedule and approves leave requests in conjunction with coverage needs of department.
• Participates in interviewing, hiring and orientation of new staff at the practice locations under scope of supervision.
• Collaborates with medical staff, therapists, providers, administrative staff and leadership.
• Ensures employee evaluations are completed in a timely manner and appropriate goals are set for all staff supervised. Makes recommendations for salary adjustments as needed for staff.
• Works with CFO to set departmental goals, objectives, and budgets.
• Ensures regulations, guidelines, and standards are followed according to Medicaid guidelines, agency policy and procedures, and all other local, state and federal laws.
• Makes recommendations for staffing levels at the site based on site productivity and patient need. Ensures adequate provider coverage to meet patient needs.

• Detail-oriented and thorough.
• Ability to interact with staff and visitors at facilities while remaining professional, polite, and courteous.
• Works well independently and has strong operational skills.
• Excels at customer service and has strong interpersonal skills.
• Learns quickly and has strong problem-solving and critical thinking skills.
• Develops strong relationships with coworkers and has strong leadership skills.
• Communicates effectively and has strong verbal and written communication skills.

• Be committed to the mission of SPBH.
• Behave in a professional manner and consistently demonstrate and promote respect, honesty, and dignity for the client, families, and all members of the SPBH team.
• Be punctual for scheduled work and use time appropriately.
• Perform duties in a conscientious, cooperative manner.
• Perform required amount of work in a timely fashion with minimum of errors.
• Be neat and maintain a professional appearance.
• Maintain confidentiality and protect the agency by abiding by laws and principles related to confidentiality; keeps information concerning agency operations, patients and employees confidential.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, reach with hands and arms, and communicate with others. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision,…