Shift Supervisor TMC

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GFT is seeking a FULL TIME Shift Supervisor for the Regional Traffic Management (TMC) Center in the Florida State Department of Transportation (FDOT) District 3 office located in Chipley, FL
. This position requires overnight hours and requires onsite regular attendance at the Chipley, FL office.

GFT is known for high-quality work, but it's our culture of excellence and strong leadership that drive our reputation for delivering award-winning, community-shaping, and innovative solutions.

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A TMC Shift Supervisor is responsible for Traffic Operations situational awareness, data entry and monitoring a designated region, district and roadway for normal and emergency conditions to identify incidents, coordinate response and update status for DOT and Consultant management in a 24/7/365 environment, using various software, CCTV and Intelligent Transportation Systems (ITS).

• Oversee and provide guidance to RTMC Operators in their communication, coordination and response with law enforcement, Florida Highway Patrol, Emergency Management, emergency response and incident management entities, FDOT personnel and others.
• Drafts and recommends policies and procedures related to RTMC operations.
• Develop and deliver training programs.
• Trains (consultant) RTMC Operators on FDOT and RTMC.
• Monitors RTMC staff for adherence to the RTMC Standard Operating Procedures and Policies.
• Consults with the TMC manager/other supervisor during development of staffing schedules and other RTMC staff operations.
• Employs various software applications running within the RTMC environment to control ITS field devices, monitor traffic flow, and perform data analysis.
• Oversees the submission and accuracy of all data provided in required RTMC operator logs, reports and documentation.
• Develops progress reports and matrices for RTMC operations.
• Continuous supervision of a 24 hour/day, 7 day/week operation.
• Guidance during severe traffic related events.
• In posting alerts, notifications and messages on FLATIS and floodgates.
• Coordinate control room activities by assisting in the management of responses to disasters and high profile special events.
• Ability to work alternate work schedules and be on-call 24 hours/day.
• Performs other related work as required.

• High school diploma or GED required.
• Experience:
  
  Minimum 4 years at RTMC internally; 5 years supervisory or relevant experience externally.
• High school diploma required, Associate’s preferred.
• Prior knowledge of the Sun Guide® Software and related systems preferred.
• Knowledge of ITS principles.
• Completion of FDOT approved Intermediate or Advanced Temporary Traffic Control (Maintenance of Traffic) training within 1 year.
• Completion of supervisor training within 6 months.
• Skills in leadership, interpersonal relationships and ability to work well within a group.
• Ability to clearly communicate information over a radio system or network.
• Ability and willingness to work alternate work schedules and be “on‑call” 24 hours/day.
• Skills in the use of freeway management and ATMS applications.
• Ability to write reports, and correspondence.
• Ability to coordinate real time activities and priorities.

The salary range for this role is $52,000. Salary is dependent upon experience and geographic location.

• Hybrid (in-person and remote) work environment.
• Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
• Tax‑deferred 401(k) savings plan.
• Competitive paid‑time‑off (PTO) accrual.
• Tuition reimbursement for continued education.
• Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations.
• Incentive compensation for eligible positions.

At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our…