Volunteer and Outreach Manager

Location: Sarasota

Senior Friendship Centers, Inc. has an opening for aVolunteer and Outreach Manager Senior Friendship Centers has been recognized as a Top Workplace, and we bring JOY to seniors throughout Southwest Florida. Senior Friendship Centers is looking for a dedicated, strategic, and compassionate Volunteer & Outreach Manager to lead our volunteer program while also spearheading community engagement efforts.

This is a dual-impact role—and a vital member of our Advancement Department—that blends relationship-building, strategic outreach, and hands-on volunteer leadership to enhance our mission of building vibrant communities by advancing wellness, connection, and enrichment throughout the journey of aging.

We are looking for an individual who thrives on inspiring others to give back and join our movement to bring JOY to seniors. Our Volunteer and Outreach Manager should be highly organized, excels at juggling multiple projects at a time, and leads with respect and integrity. Knowledge and experience with the volunteer management software Volgistics is a must.

This is a full-time, 40-hour/week position with benefits that include PTO, holidays, retirement match, health/dental/vision plans, and joining a team that truly cares! This is an in-office position that requires working at our Sarasota office while also having the flexibility to travel to Senior Friendship Centers’ locations/events located throughout SW Florida as needed. If you want to join a Top Workplace that truly appreciates you, apply today!

Essential Functions:

Volunteer Management
• Plan, develop, and implement a strategic volunteer program with a focus on recruiting, stewarding, and retaining volunteers.
• Recruit and interview volunteers to work in all program areas.
• Gather information about each volunteer's skills, availability, and goals; match volunteers with appropriate opportunities based on this data.
• Schedule, coordinate, and assign volunteers to appropriate departments, supervisors, and mentors.
• Regularly communicate with volunteers to ensure the placement is a good fit for the volunteer's skills and goals.
• Collaborate with Human Resources Department to ensure volunteer background checks are completed.
• Train and work with other departments to appropriately train and onboard volunteers; conduct updated training as needed for all volunteers.
• Execute group and individual tours of both Sarasota and Venice campuses.
• Plan and maintain the Volunteer and Outreach Program budget.
• Create and implement an official orientation program for new volunteers.
• Maintain files, records, applications, and other data concerning the volunteer program.
• Maintain a database of potential, present, and former volunteers, and sync with the Development office's database.
• Track volunteer time and attendance; prepare regular reports of same.
• Plan and arrange volunteer recognition events for volunteers in all SFC locations.
• Serve as liaison between paid staff and volunteers, working to ensure department needs are met and volunteers retained.
• Send birthday cards, get-well cards, condolence cards to volunteers.
• Stay current on changing trends in volunteerism, including attending workshops.
• Meet regularly with Program Directors and Managers about their volunteer needs.
• Draft, maintain and publish guidelines, best practices, and procedures for the volunteer program.

COMMUNITY OUTREACH
• Educate, network, and represent SFC programs to local agencies, coalitions, and community of stakeholders.
• Present in front of groups of diverse audiences, tailoring presentations to ensure content is appropriate for each group and setting.
• Seek out and attend community events, and/or secure other staff and volunteers to man exhibit tables to share information…