Pet Daycare and Boarding Shift Leader

Benefits

• Company parties
• Free uniforms
• Opportunity for advancement
• Training & development

We are seeking a reliable, motivated and positive individual to join our daycare and boarding facility. This position is for a Pet Daycare & Boarding Shift Leader to oversee the daily operations at our animal care facility. This leadership role involves supervising staff, ensuring the safety and well-being of pets, and delivering exceptional customer service. Experience in handling dogs is a plus & veterinary assistance, or pet grooming is highly valued to ensure high standards of care and service but is not a requirement.

• Supervise and coordinate daily activities of pet daycare and boarding staff to ensure smooth operations.
• Oversee pet interactions, ensuring proper animal handling, restraint, and safety protocols are followed at all times.
• Assist with pet feeding, administering medications if necessary, and monitoring pets’ health and behavior during their stay.
• Provide exceptional customer service by addressing client inquiries, updating pet records, and ensuring client satisfaction. Ability to handle customer inquires and concerns with professionalism and empathy
• Must have a desire to work with dogs on a daily basis. Must love dogs.
• Maintain cleanliness and organization of the facility, including kennels, play areas, and grooming stations.
• Respond promptly to emergencies or behavioral issues involving animals or clients’ pet requirements.
• Proven experience in pet care roles such as dog handling, kennel work or pet sitting.
• Strong animal handling skills of pets of all sizes and breeds
• Previous experience working in a dog daycare in a leadership or supervisory role is a plus.
• Excellent customer service skills with the ability to communicate effectively with clients and team members.
• Comfortable with Point of Sale software and Social Media interaction.
• Leadership qualities with the ability to supervise a team of K9 Attendants and managing shifts in a pet care environment.

Ability to work flexible hours including weekends and holidays. This position offers an opportunity to work in a dynamic environment dedicated to animal welfare while leading a passionate team committed to providing top-quality pet care services.