Quality Assurance Specialist

Summary

The Quality Assurance Specialist is a highly organized, proactive role supporting the Quality Assurance Department and company-wide manufacturing and process improvement initiatives. This position plays a central role in identifying issues, leading investigations, and driving sustainable improvements through the application of Lean and Six Sigma principles. Success in this role requires strong communication, analytical problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

The ideal candidate is collaborative, inquisitive, and passionate about quality excellence.

• Manage the company corrective action system and lead Root Cause and Corrective Action (RCCA) investigations.
• Investigate and resolve customer complaints, external audit findings (AS9100, Nadcap), and internal nonconformances.
• Identify systemic issues through data collection, analysis, and trend review.
• Track corrective action status, verify effectiveness, and maintain KPIs and status reports.

• Lead continuous improvement projects to enhance business and manufacturing processes, ensuring sustainability and measurable results.
• Collaborate cross-functionally to ensure stakeholder engagement and timely implementation of improvements.
• Apply Lean, Six Sigma, and structured problem-solving methodologies (e.g., RCA, 8D, DMAIC, PDCA, Kaizen).
• Oversee FMEAs and support development of Manufacturing Control Plans by identifying risks, failure modes, and critical process characteristics.
• Support visual management systems (e.g., SQDC boards) and manufacturing flow optimization initiatives.
• Quantify and communicate performance improvements using KPIs and data analysis.

• Facilitate meetings and ensure action items are tracked and completed on time.
• Support training on RCCA and Lean principles.
• Assist with Cost of Quality analyses and Change Control Board (CCB) activities.
• Support other Quality functions, including internal audits.

• Strong analytical and problem-solving skills with a proactive improvement mindset.
• Excellent verbal, written, and interpersonal communication skills across all organizational levels.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency with ERP systems and standard business software (Microsoft Office, Adobe Acrobat).
• Customer-focused with a strong sense of urgency and accountability.

• Experience in a manufacturing environment with exposure to Quality Management Systems.
• Working knowledge of Lean, Six Sigma, and structured problem-solving methodologies.
• Formal Lean or Six Sigma training preferred (Green Belt or Black Belt a plus).
• Proficiency with databases, project management tools, spreadsheets, and word processing software.
• High school diploma or GED required;
  Associate's degree preferred.

Honeycomb Company of America is a Drug-Free Workplace.

Offers of employment with Honeycomb Company of America are conditioned upon the successful completion of a background check and drug-test, subject to applicable laws and regulations.