Host, Restaurant​/Food Service, Food Runner

Description

The Host is the first Team Member that our guests will see! This Team Member will be responsible for:

• Greets and seats guests, presents menus to guest, and informs them of any specials.
• Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
• Runs the floor plan board.
• Observes tables and keep track of clean, dirty, and occupied tables.
• Cleans and wipes down tables.
• Cleans, organizes, and stocks menus in the host area.
• Fulfills various side work projects including but not limited to replacing bottles of ketchup, cleaning windows, and sweeping floors.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Maintains restrooms throughout the shift (refill paper towels and hand soap).
• Organize merchandise.
• Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Maintains adherence to all Company policies and procedures.
• Other duties as directed by management.
• Reports to required meetings.