Coffeehouse Supervisor

Cup of Joe Cafes is looking for an experienced, guest-obsessed Coffeehouse Supervisor to join our team at our Starbucks licensed store on 30A in Seacrest Beach, FL. This is one of the most sought-after stretches of the Emerald Coast — and one of our highest-volume locations. If you love leading a team, thrive in a fast-paced environment, and take pride in delivering an exceptional Starbucks experience on every shift, we want to hear from you.

As a Coffeehouse Supervisor, you'll work side by side with the Coffeehouse Leader to keep the store thriving — helping lead the team, supporting partners, keeping customers happy, and making sure operations run smoothly day to day. From coaching and developing Baristas and Shift Leads to managing inventory and store goals, you'll play a key role in shaping the store's success.

This role is all about balancing people and operations — building a strong team culture while driving results and delivering the Starbucks Experience.

• Partner with the Coffeehouse Leader to lead daily store operations and help drive the store toward its goals
• Coach and develop Baristas and Shift Leads, providing real-time feedback on drink craft, recipes, and Starbucks brand standards
• Help oversee inventory — ordering, receiving, and stock levels — to keep the store fully equipped and guest-ready
• Support scheduling and shift coverage, stepping in to lead the floor as needed
• Ensure the team consistently delivers the Starbucks Experience to every guest
• Help build and maintain a strong team culture that supports partner engagement and retention
• Monitor store performance against goals and help implement action plans to improve results
• Step in for the Coffeehouse Leader when needed, acting as the floor leader and decision-maker
• Handle guest concerns with confidence and care, turning a difficult moment into a reason to come back
• Maintain cleanliness, safety, and operational standards across the store

• You have at least 1-2 years of supervisory or leadership experience in food service, retail, or hospitality
• You're a natural leader who can coach, motivate, and develop a team
• You're comfortable balancing people-focused and operations-focused responsibilities
• You communicate clearly — with your team and with your Coffeehouse Leader
• You're detail-oriented — inventory accuracy, drink quality, and store standards matter to you
• You stay calm and focused under pressure and can make quick decisions on the floor
• You're genuinely warm with guests and partners alike — hospitality isn't a script for you, it's just how you operate
• You're comfortable with the tech side of the role: POS systems, scheduling tools, and daily reporting
• Starbucks experience is a plus but not required — we can teach the craft; we can't teach the attitude
• You're comfortable following Starbucks appearance standards (solid black top, black or khaki bottoms, slip-resistant shoes, apron provided) — full dress code shared at interview

• $19 – $20/hr + Tips — competitive pay based on experience
• Medical, dental, and vision insurance available for full-time employees
• 1 free drink per shift in your reusable cup + 50% off additional drinks
• PTO available for full-time employees
• 50% off food items every shift
• Quarterly performance bonuses for attendance & standards
• 30% off retail merchandise including packaged coffee
• $500 Coffee Master certification bonus
• Flexible scheduling — we work around your life
• Profit-sharing bonus potential tied to store performance
• Real growth path — we promote from within
• Work steps from the beach on one of Florida's most iconic stretches
• A family-run company where you're known by name, not a number
• Starbucks recognition programs and brand training
• 401(k) retirement plan available