Customer Service Associate

Customer Service Associate I – Dollar Tree Stores

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment according to productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and ensuring all areas are neat and presentable.

• High school diploma or equivalent (preferred).
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents (required).
• Ability to lift 30–50 lbs. from floor to above shoulder height and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills (required).
• Strong organizational and communication skills (required).
• Strong problem‑solving and decision‑making skills (required).

• Employee Assistance Program.
• Retirement plans.
• Educational assistance.
• Medical, pharmacy, dental, and vision insurance.
• Additional benefits:
  Employee Assistance Program
  , Retirement plans and more.

16676 Se Hwy 19, Cross City, Florida 32628

Full‑time

Entry level

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and making all employment decisions without regard to any protected status. In accordance with local laws, minors are also eligible for consideration in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will.