Liquor Store Associate

Overview

Liquor Store Associate – Winn-Dixie

Job Summary:

This role is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

• Compliance (50% of time):
  Observes customers and checks identification for age verification, identifying customers who should not be served additional alcohol, and monitoring customers to assist in the prevention of open containers leaving the store. Deny sale of alcohol or tobacco to underage or intoxicated customers.
• Customer Excellence (25% of time):
  Provides continuous attention to customers  needs; greets, assists, and thanks customers in a prompt, courteous, and friendly manner; offers product suggestions to customers when appropriate.
• Operational Excellence (25% of time):
  Stocks and rotates department products to ensure freshness and date control; restocks and uses supply items efficiently to eliminate waste and maintain the lowest supply cost; operates department equipment and cashiering equipment accurately and efficiently, recognizing all forms of tender and providing the correct change when appropriate; keeps work area clean, orderly and free from safety hazards; reports faulty equipment and hazards to management.

• Required
  
  Education:
  
  High School / GED
• Preferred Education:
  
  High School / GED Diploma
• Language Requirements:
  English (English and Spanish preferred)
• Relevant
  
  Experience:
  
  0-3 years minimum, no supervisory experience
• Knowledge, Skills & Abilities:
  Must be at least 21 years of age; TIPS training required prior to start date; ability to read, write, speak and understand English and follow instructions; authorization to work in the United States; successful completion of pre-employment drug test and background check; compliance with all company policies; high standard of integrity and reliability; basic computer skills for online training; strong customer service;
  
  ability to work in a fast-paced environment.

Environmental Factors
:
Retail - General; physical demands include standing/walking, climbing stairs, lifting up to 50 lbs; may work indoors/outdoors and in varying conditions. Safety factors include exposure to hazards and nuisance dust; use of cleaning solutions and other toxins with standard PPE as required.

Other
:
Travel none; no overnight required.